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We are here to make your BPM initiative a success!

You may be using PRIME for the first time as a trial user, or you may have been our customer for some time.  Regardless of the scenario, we are more than happy to help.


With over 10 years of experience in BPM - we will have the answer

Send us a message, or refer to our Resource Centre for our product details or browse through our web pages.  In the Resource Centre you will also learn more about BPM, BPMN and more industry information. We will help you head in the right direction.

On working days from Monday to Friday you may contact our support from 9 a.m. to 6 p.m. AEST or write to us at


If it is not a question, but a comment or idea - we want to hear from you!

As you can imagine, we are a continuous improvement company. We want to hear from you how we can do better.

Also, if you have an idea that you would like us to include in our product, we are eager to hear from you. Ideas or enhancement suggestions are always welcome!

Our Story

"We found PRIME to be an extremely professional, reliable and highly skilled organization."

Phillip Barker
Director (Rail Safety Regulation)


Process Mapping Tool

PRIME Modeller

PRIME Modeller is an intuitive business process-mapping tool with an integrated process repository for all your process maps and process information. Create a catalogue of processes that represent your organisation and gain visibility into how these interlink. Create process maps using BPMN 2.0 standards and record detailed process attributes to gain true process transparency. Export process maps to share for review....

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process analysis tool

PRIME Analyser

PRIME Analyser is a quantitative analytics engine built into PRIME. Analyse your business processes and identify process issues, record the root causes and the improvement opportunities. Keep abreast of compliance and audit requirements; perform cost, time and value analysis along with process version control, approval workflow, collaboration, custom reports and security features....

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process improvement tool

PRIME Improver

PRIME Improver is the full-featured PRIME edition. With inbuilt APQC best practice process libraries, process mapping functionality, mapping rules and guidelines, process analyser and process simulation engine it offers an end to end Business Process Management (BPM) and Continuous Business Improvement (CBI) capability to your organization....

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