End-to-End Business Process Management Services Provider

Founded as a consulting firm focused on the business management industry, PRIME has come a long way and grown into a recognised End-to-End BPM Services Provider.… The Journey of PRIME BPM started in 2005 when the first office was set up in Brisbane, Australia. The co-founders Mark and Bernadette had been in the industry for a while. They found that there was a lot of current state business process mapping done in BPM software tools, but rarely did they witness a meaningful result from the initiative. Both equipped with strong analytical minds, set out to create a best-of-breed Business Process Management methodology that assured results. This led to the foundation of the consulting firm, PRIME BPM. PRIME BPM has always been at the forefront of innovation and is constantly evolving to meet customer requirements. In line with this, BPM Training was launched in 2015 focused on delivering practical Business Improvement Courses to meet the skill needs of corporates and individuals. During our interactions with customers, we observed that many struggle with the process mapping stage, which leads to project delays and even project failure in case process mapping is not accurate. In 2010, Fixed Cost Process Mapping service was introduced to help customers leapfrog to the process improvement stage by giving them access to accurate and standardised process maps.

But We Aimed Higher..

During these 10 years of consultancy, we observed that our customers were not able to obtain the desired results independently with available BPM software tools. Since BPM software available were complex to use, only process experts could operate them. We wanted to simplify BPM and make it accessible to all. In line with this, PRIME BPM, a cloud-based software with in-built methodology was launched. Designed for both business users and business process experts, the software drives the improvement journey from start to finish. Today, PRIME BPM is a provider of end-to-end BPM solution and services and has become a preferred partner for several leading private and public sector organisations. Our winning combination of methodology, powerful tool, services and relentless customer service has resulted in rapid growth of PRIME BPM’s customer base and expansion into new markets.