About Prime BPM
End-to-End Business Process Management Services Provider
Powering Your Business Since 2005
With more than 20 years of experience in the business improvement industry, PRIME BPM has empowered organisations across industries to build a culture of continuous improvement and increase efficiency and productivity.
From planning to training and implementation, we partner with you to provide end-to-end BPM solution and services, enabling you to address your biggest organisational challenges and achieve transformational growth.
HOW WE SUPPORT YOU
What We Want to Accomplish
Mission:
providing simplified and best-in-class Business Process Management solution and services
Vision:
To continue to combine innovation and expertise to deliver measurable, sustainable results for our clients.
PRIME Story
But We Aimed Higher..
During these 10 years of consultancy, we observed that our customers were not able to obtain the desired results independently with available BPM software tools. Since BPM software available were complex to use, only process experts could operate them. We wanted to simplify BPM and make it accessible to all. In line with this, PRIME BPM, a cloud-based software with in-built methodology was launched. Designed for both business users and business process experts, the software drives the improvement journey from start to finish. Today, PRIME BPM is a provider of end-to-end BPM solution and services and has become a preferred partner for several leading private and public sector organisations. Our winning combination of methodology, powerful tool, services and relentless customer service has resulted in rapid growth of PRIME BPM’s customer base and expansion into new markets.Started as a BPM
Consulting Practice
Both equipped with strong analytical minds, set out to create a best-of-breed Business Process Management methodology that assured results. This led to the foundation of the consulting firm, PRIME BPM.
Launched BPM Training Programs
Introduced Business Process Mapping Service
But We Aimed Higher..
During these 10 years of consultancy, we observed that our customers were not able to obtain the desired results independently with available BPM software tools. Since BPM software available were complex to use, only process experts could operate them.
We wanted to simplify BPM and make it accessible to all. In line with this, PRIME BPM, a cloud-based software with in-built methodology was launched. Designed for both business users and business process experts, the software drives the improvement journey from start to finish.
Today, PRIME BPM is a provider of end-to-end BPM solution and services and has become a preferred partner for several leading private and public sector organisations.
Our winning combination of methodology, powerful tool, services and relentless customer service has resulted in rapid growth of PRIME BPM’s customer base and expansion into new markets.
AWARDS AND Recognition
MEET THE FOUNDERS
Bernadette Kropman
Bernadette is an expert BPM Coach, Business Manager and Co-founder of a Business Process Management Consultancy firm and BPM software. With a Master’s degree from the Queensland University of Technology, she has 20+ years of experience in using BPM as a method to achieve continuous business improvement. Bernadette has undertaken and led more than 200 business improvement initiatives within a variety of industries, including large corporates such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments.
Mark Khabe
Discover PRIME
BPM Culture
At PRIME, we are committed to creating a diverse and inclusive workforce. We have a growth mindset and work together as one team to innovate and create powerful outcomes for our clients.
Businesses we have transformed
See How MYOB is Leading Through Change
Customer success is our success! Check out how PRIME BPM proved instrumental in helping MYOB in its Change Management journey. Right from identifying where to start and target improvement efforts to effectively eliminating waste and process bottlenecks, PRIME BPM ensured MYOB realised maximum benefits from the improvement journey.
Check out Ballina Shire Council’s Story of Business Excellence Success
Improvement is the core of the Ballina Shire Council; it fosters creativity and innovation at all levels. The business excellence journey of BSC commenced 10 years ago with a culture of change that has grown since the adoption of PRIME BPM. Listen to how PRIME has filled a gap in Ballina Shire Council’s process improvement methodology and has helped in driving its business excellence journey.
TRUSTED BY
Our Partners
PRIME BPM and its powerful ecosystem of partners work together to drive successful Business Process Improvement programs in your organisation.
What our customers say
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”
Review Pages
- 4.5
Based on 500 reviews
CONTACT
PRIME BPM
AUSTRALIA
- +61 730732451
- Level 9, 123 Albert Street,
Brisbane City, QLD 4000
USA
- +1 281 524 4757
- 1700 Post Oak Boulevard, 2 BLVD Place Suite 600, Houston, TX 77056, United States
EUROPE
- 18 Westland Square, Pearse Street,
Dublin 2, Ireland