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Council & Municipality On-Demand 30-Min Expert Session Delivering Greater Impact in Local Government through AI -Augmented Operational Excellence

This session, hosted by the Council and Municipality Transformation Reference Group – APAC Chapter, explores how municipal leaders can leverage AI to scale their impact without increasing headcount, actionable strategies for integrating AI into Business Process Management (BPM) to drive community value and operational agility.

Expert Speakers: Rene Fourie, Lead Customer Success Manager (APAC), PRIME BPM

Watch our on-demand session to explore how AI is transforming the BPM lifecycle in practice, including practical applications such as accelerating process mapping, improving efficiency, and enabling better decision-making, while also highlighting the importance of governance and responsible AI adoption to ensure secure and sustainable implementation within council environments.

Key Highlights

  • Learn why the time for “dabbling” with AI is over and how a complete paradigm shift in how we work is necessary to avoid being left behind.
  • Understand how AI is designed to augment human capability, not replace experts, by handling repetitive tasks to free staff for strategic work.
  • Review data-driven results showing how AI tools can make process mapping up to 90% faster
  • Explore the critical importance of internal governance and data classification when implementing AI across an organization.

Council and Municipality Transformation Reference Group

Join this dynamic group to connect, exchange insights, and engage in discussions with peers from fellow councils and municipalities. Whether you’re working on a process mapping and improvement, digital transformation, system implementation, compliance and risk management, or continuous improvement project, this community offers a platform to access best practices, seek out advice, and explore real-life success stories to accelerate your transformation journey.