top 5 bpm trends to watch out for in 2023

Top 5 BPM Trends To Watch Out For In 2023 

The year 2022 was challenging for businesses as they had to re-imagine and reconsider their operations post-pandemic. With organisations looking to gain a competitive advantage and adapt to market conditions, Business Process Management (BPM) has emerged as crucial as ever. Although BPM has been around for years, there has been increased interest in the discipline.

recession preparation ways to cut cost

Recession Preparation: 5 Ways To Cut Costs 

The threat of a global recession hangs over the world. The warning signs are growing louder by the day, with analysts and economists voicing their concerns. A huge wave of layoffs and hiring freezes across tech giants also tell the same story about the impending recession. Recession periods prove difficult for an organisation’s survival as sales go down and economic growth stalls.

5 ways process governance powers your bpm project

5 Ways Process Governance Powers Your BPM Project 

What is the biggest issue that leads to delays, unrealised benefits and loss of momentum with BPM projects? A number of organisation, which fail to maximise the business value from their BPM initiative, have one thing in common—inconsistent and disconnected process management efforts across the organisation. Without any guidelines and rules, process management initiatives remain isolated, resulting in low, localised results.

6 essential skills and roles required for a successful bpm initiative

6 Essential Skills and Roles Required for a Successful BPM Initiative 

As the business landscape continues to evolve rapidly, organisations are constantly looking for ways to do more with less to gain a competitive advantage. Hence, Business Process Management has become a necessity today. Many organisations have already or are actively looking at implementing strategic BPM initiatives. Business Analysts are responsible for analysing current business processes to identify improvement opportunities.

6 steps to creating an effective customer journey map

6 Steps to Creating an Effective Customer Journey Map

As technology undergoes rapid change, customer expectations are also evolving. The term fast and quick service has gained a new meaning. Customers are increasingly prioritising experiences while choosing a brand. As per a Forrester study, customers are 2.4 times more likely to stick with a brand when their problems are solved quickly. Likewise, a survey result shows that positive experiences throughout the customer journey will encourage 65% of respondents to become long-term customers of a brand.

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