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Level up your business process mapping skills
BUSINESS PROCESS MAPPING CRASH COURSE
KEY COURSE DATES
2,500+
PARTICIPANTS SO FAR
300+
TRAINING
140+
ORGANISATIONS TRAINED
WHAT OUR PARTICIPANTS SAY
"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples."
NACY LA MONACA, DIRECTOR BUSINESS SERVICES, DEPARTMENT OF AGRICULTURE AND FISHERIES
"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions."
Michelle Webb, Senior Project Officer
"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied."
Melinda Ball, Project Officer
"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions."
Michelle Webb, Senior Project Officer
"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples."
Nancy La Monaca, Director Business Services
"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied."
Melinda Ball, Project Officer
Bernadette Kropman
YOU'LL LEARN BPM SKILLS FROM THESE EXPERTS
Chris Adams
Chris is a seasoned Business Processes Management specialist who has trained 20+ public and private organisations including Flight Centre Travel Group, Credit Union Australia, University of NSW and Queensland Health, just to name a few.
He has a unique understanding of how Business Process Improvement Methodology can be adopted by various industries and organisations. With this knowledge, Chris is able to foresee and sometimes circumvent certain issues that organisations can face in their journey of process improvement.
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Business Process
Mapping Course
2 Days
Business Process
Mapping Course
2 Days
LIVE 90 MIN FREE ONLINE
Created and hosted by BPM industry experts
Who should attend?
- Map processes for the organisation
- Approve process changes
- Set process mapping standards
- Set process mapping symbols and rules
- Build process catalogues and repositories
- Participate in process workshops and provide inputs towards process mapping
What will you achieve?
- Get clarity in roles and responsibilities
- Get clarity in processes and procedures
- Get clarity in decisions, rules, events, and tasks within processes
- Identify bottlenecks and waste in processes
- Identify and classify processes at the right level
- Build process maps consistently across the business
Key highlights
PROGRAM OVERVIEW
- Gain recognised process mapping certification
- Short and sharp tips on process mapping
- Build process maps with accuracy
- Build process maps as per industry standard
- Live session with maximum 20 seats facilitating detailed Q and A
- Tap into the experience of BPM industry experts
Those who are responsible to
Upon completion of this course, you can
Highlights of the Course
Bernadette Kropman is an expert BPM Coach, Business Manager and the Co-founder of a Business Process Management Consultancy firm and a Business Process Management software.
With a Masters degree from the Queensland University of Technology, she has more than 15 years of experience in using Business Process Management as a method to achieve continuous business improvement.
Passionate about Business Process Management, Bernadette has undertaken and led more than 200 business improvement initiatives within a variety of industries, including large corporates such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments.
19th May, 2021
09.00 - 10.30 AM AEST Brisbane
5th May, 2021
09.00 - 10.30 AM AEST Brisbane