You may have a great change idea, ranging from a small system change request, to reorganizing a flow of work, or even creating some templates for all to use. You are sure it is going to yield great benefits for the business and you are ready to make it happen. But how challenging will the change management process be?
The problem is, for the change management process to be a success; your coworkers and management need to support the idea. In addition, they must also be willing to change their habits. Hence correctly so, you have identified the change maybe small, but to transition a group of people, is BIG.
Process monitoring is a critical aspect of business process management. The methodology of BPM enables you to map, analyse, improve and monitor your business processes. However, it is dependent on the Analysts’ skills within the analysis phase, how well the Analyst can analyse the business process.
This is a risk factor you definitely want to close out. PRIME makes process monitoring much straight forward by automating the analysis and measurement process. With a multidimensional analytical engine that actually analyses processes and measures process performance, PRIME make process monitoring a breeze.
Have you ever wondered how a whole business strings together? Actually, it is the business processes that literally “string” the business together. Hence for this reason is it process improvement that achieves end-to-end business improvement.
Unfortunately, numerous process improvement projects fail. The most common cause of this is that the Circle of Excellence or process improvement cycle is rarely followed through to the end. In fact a mighty forty five percent of failed projects simply stopped at documenting the current state processes. Hence the project never entered the analysis or improvement phase. As a result, the expected benefits were not realized.
In general terms, productivity is a ratio of output to input in the production of goods or services. Hence to improve productivity you need to produce the same output, by lowering the input such as manpower, cost, energy etc.
We cannot control business competition, but we can control our costs. For this reason, organizations are always searching for ways to reduce cost. Hence organizations seek to improve productivity to reduce cost. Fortunately, a lot of productivity improvement strategies are available to help. These strategies increase productivity by increasing output and lowering cost as well.
The International Organization for Standardisation (ISO) has set forth standard rules and regulations for organizations to follow. Hence, ISO Compliance is the adherence to these rules and regulations.
For business, ISO is a set of strategic tool and guidelines. It assists organizations address challenges in today’s business environment. Being compliant to ISO represents that your organization is operating as efficient and productive as possible. In addition, it represents that the produced products or services are safe, of quality and that these are also good for the environment. Also, ISO compliance enhances the ability to access new markets due to its international recognition.
An organization consists of a number of interlinked business processes. Most processes are intangible hence we are unable to clearly see them. To see how the organization operates or how it is in fact “strung together”. Process transparency refers to the ability to look inside. The “look inside” provides an in-depth and clear visibility into the business processes and how these operate.
Process transparency has a number of benefits. Firstly, knowing in detail how the organization operates facilitates better decision-making. Make accurate business decisions, based on business data that is readily available. As a result, decisions are fact based, not assumption based. Hence, make decisions such as investment decisions for business improvements with more certainty.
Does your customer experience the same brand and brand experience when interacting with your staff at different geographical locations?
Process standardisation ensures that your customer has the same experience with your company regardless through which channel or through which location the customer interacts with your organization.