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RBC Group selects PRIME BPM to strengthen its BPM as a Service offering

Australia-based technology integrator RBC Group has selected PRIME BPM, a leading provider of end-to-end BPM software, to drive its BPM as a service offering. As part of this engagement, RBC Group will leverage PRIME BPM software to ensure BPM success for its customers. 

As an organisation offering a range of services, right from cloud storage, and analytics to network security, targeted at optimising business operations, RBC Group was looking for credible and well-established software to strengthen its BPM as a service offering. 

PRIME BPM was chosen due to its extensive experience of working with leading brands across industries and the powerful functionalities of the software. 

Three software functionalities proved key in the selection process:  

Robust Methodology: PRIME BPM software comes with an in-built best-in-breed BPM methodology, which fulfilled RBC Group’s requirement of ensuring standardised, quality and consistent BPM outcomes for end customers.    

Simplified Process Mapping: The ability to create accurate and standardised process maps within minutes using quick drop-down menus and templated tables, along with the ability to record process attributes was another functionality that stood out. 

Automated analytics: In-built analytics engine of PRIME BPM software, which offers actionable insights, such as process cycle efficiency, process cost and process value in a click, played a crucial role in the decision-making. 

“PRIME BPM met our criteria of powerful software that will help us in our objective to provide quality and consistent BPM services to our customers. PRIME’s wide-ranging experience in delivering successful business transformation projects across industries is a huge plus. We look forward to working with PRIME BPM and using our combined synergies to optimise the business operations of our customers and increase their efficiency,” said David Wheeler, Managing Director of RBC Group.   

Commenting on the engagement, Mark Khabe, Co-Founder of PRIME BPM said, “We are extremely excited to collaborate with RBC Group and drive the business transformation journey of their end-customers, majorly comprised of the SME segment. This partnership will empower us to reach the untapped and massive SME sector, accounting for 99.8% of all enterprises in Australia, and help them do more with less.”

About RBC Group 

A cloud computing specialist and technology integrator with a focus on humanising technology, RBC Group offers a range of services and products to develop and optimise any business operation. RBC Group supplies a comprehensive range of professional services from consultation to operation. The company combines the expertise and technology of its partners and a skilled team to provide a broad range of industry-leading services.


Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, supporting customers through its wide portfolio of products and services, including PRIME BPM software, BPM Training and Fixed Cost Process Mapping Service. PRIME BPM’s cloud-based Business Process Management software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Queensland Police, New South Wales Health, Queensland Treasury, Department of Agriculture and Fisheries, University of New South Wales, MYOB, Tabcorp, Blue Mountain City Council, Americold, etc.