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On-Demand 90-Min Session

Healthcare Industry Business Process Mapping Crash Course

Created and Hosted by Industry Experts

Optimise and Drive Efficiency in Your Healthcare Operations

PAC
Trusted by Pfizer, Airbus, Coca-Cola & more

WATCH THE FREE COURSE NOW!

2,500+

Participants so far

300+

Course Delivered

200+

Organisations Trained

Who Should Watch?

  • Mapping and improving processes
  • Leading digital transformation or reorganisation initiatives
  • Managing compliance, accreditation, and risk in healthcare operations
  • Overseeing or undertaking system implementation projects (e.g., EMR, ERP systems)
  • Implementing process automation in clinical and operational workflows
  • Streamlining operations to enhance patient care and experiences
  • Driving continuous improvement and quality assurance projects

will you achieve?

  • Map and document processes with precision and consistency
  • Identify and eliminate inefficiencies and bottlenecks in workflows
  • Gain clarity into roles and responsibilities across hospital departments
  • Understand decisions, rules, events, and tasks that impact workflows
  • Build standardised process maps across different functions
  • Gain transparency into healthcare operations for enhanced decision-making

Highlights of the course

  • A step-by-step roadmap to map, analyse, and optimise healthcare processes
  • Learn best practices for accurate documentation to support automation and digital transformation initiatives
  • Gain insights drawn from working with leading healthcare providers globally
  • Receive a recognised process mapping certification

Trusted By

Customer Testimonials

What Our Customers Say

PRIME BPM fits our business!

“Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions. “

Sheridan Graham,

Sheridan Graham,

Chief Administrative Officer

Very easy to use and great features

“Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implement them for even better experience of the tool.”

Liudvika,

Liudvika,

Process Manager, BAA Training

A great software system to process map.

“The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains. ”

Sacha Kersten,

Sacha Kersten,

Senior Director Customer Fulfilment Asia Pacific, Pfizer 

Very easy to use for mapping the process.

“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don’t like to read too much wording in a normal process manual.”

Belinda J

Belinda J

Business Process Improvement Specialist, Data Action 

An easy to use software.

“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”

Scott Power

Scott Power

CEO, BMD Group

You'll Learn BPM Skills From These Experts

Jacques Absil is a seasoned Customer Success Manager at PRIME BPM with over a decade of experience in designing, mapping, and optimising business processes for organisations, particularly in the healthcare industry. His expertise spans Africa, Europe, and North America, where he has successfully driven transformation in healthcare operations and patient service delivery.

A certified Six Sigma Black Belt, Jacques has led numerous high-impact projects, helping organisations streamline operations, reduce inefficiencies, and implement sustainable continuous improvement initiatives. His strategic approach focuses on optimising resource allocation and achieving operational excellence for organisations.

Known for his practical, results-oriented methods, Jacques empowers healthcare teams to transform their processes and build a foundation for long-term success. His deep understanding of industry challenges makes him the ideal partner for organisations aiming to improve operations through intelligent process mapping and workflow optimisation.

Jacques Absil

Jacques Absil

Customer Success Manager, PRIME BPM

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