AI-Powered BUSINESS PROCESS IMPROVEMENT SOFTWARE

With add-on AI agent PrimeGPT, get instant, role-based insights from your process data No more digging through 1000s of process maps or procedures. Simply chat, prompt, or ask questions in plain language and receive actionable, intelligent process insights in seconds to enable faster, smarter decision-making.

Get instant high-value process analysis and improvement recommendations with add-on AI agent Digital Process Analyst (DPA). Cut your process analysis time from weeks to minutes with automated detection of process delays, inefficiencies, excessive approvals, and standardisation and automation opportunities.

No more guesswork as to where to start your business improvement initiative. Whether your goal is increasing productivity, cost efficiency or improving customer service, PRIME Analyser calculates which processes present the biggest opportunity as per your objective. Easily identify the processes that require urgent attention and channel your improvement strategy accordingly.

With PRIME Analyser, capture process-related issues, identify the root cause and record the improvement opportunities against each process. Keep abreast of all the process issues and corresponding improvements in a central location.

Use PRIME Analyser to Conduct process analysis and segregate tasks on the basis of customer value-adding (CVA), business value-adding (BVA) or non-value-adding (NVA). With just a click of a button, understand from a time, cost and value perspective how much percentage is spent on NVA, BVA and CVA. Use these insights to make the right business improvement decision.

With the inbuilt analytical engine, check annual time taken and annual costs incurred for each and every process. Gain insight into how long a process takes to execute and isolate process delay times. Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.

By integrating (Key Performance Indicators) KPIs with PRIME BPM, you can easily set the requirement to measure your process performance. Our engine automatically fetches the relevant data from your systems and displays the results through dashboards to help you ensure your process is performing optimally as per set requirements. Automated alerts are also sent to process owners in case of under-performance.

With easy-to-use process comparison feature, identify inconsistencies of Processes, Business Rules, RACI matrices. Use these insights to standardise across functions, departments and/or geographical locations and gain several business benefits, including improved clarity, productivity and customer service.

Ensure improvement projects are on track right from assigning through to completion. Send all improvement ideas for approval prior to initiating the work, create work packages and tasks to be completed against each approved improvement and assign improvement tasks to users—all from one place. Track implementation progress in real-time with information on the percentage completion per improvement and check its status: completed, in progress, rejected or approved.

Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised. With PRIME Improver, you can create and share various customisable reports to track key matrices.

Empower employees to collaborate and suggest innovative ideas and improvement to drive the culture of continuous improvement in your organisation. Easily set user restrictions to view/edit information to ensure seamless collaboration while securing information and privacy.