ONLINE COURSE
BPM FOUNDATIONS AND PROCESS MAPPING
Created and hosted by BPM Industry Experts
Level : Beginner
Participants : 15 (Maximum)
Delivery : Online
Course Material : Downloadable Cheatsheets and Workbooks
Become A Process Mapping Champion
Through 16 hours of curriculum including concept-based learning videos and practical exercises, take your process mapping skills to the next level and power your process improvement and efficiency. Learn anytime, anywhere at your own pace and get an in-depth understanding of how to go about building a high-quality, detailed, simple yet logical process map using the globally accepted BPMN standards.
Online Business Process Mapping Course Highlights
4-Hour Concept learning Videos
17 practical exercises
Free access to advanced BPM tool to undertake your exercises
Recognised Certificate of Completion
60 Days Access
Multi-Device Capability
4000 +
Participants
300 +
Courses Delivered
100 +
Organisations Trained
This course is ideal for those who:
- Map business processes for their organisation or their own business unit
- Set business process mapping standards
- Set business process mapping symbols and rules
- Quality assure business process maps
- Are establishing or leading a business process mapping team
Upon completion of the course you can:
- Map processes using global BPMN standards
- Review and quality assure process maps
- Establish process mapping standards
- Establish process mapping rules
- Establish a business process mapping icon set to be used
- Source appropriate process information
- Conduct quality process interview and workshops
- Identify priority processes for improvement
- Record process and task attributes
COURSE TOPICS
- What is a business process?
- Why manage business processes?
- Why do process mapping initiatives fail?
- Centralized Vs Decentralized process mapping teams
- The PRIME Circle of Excellence
- Identifying Process Stakeholders
- Business Process Management Methodologies (Lean, Six Sigma, BPM)
- What is a process architecture?
- Functional Process Architecture Vs Value Chain
- How to conduct a workshop to gather process library information
- Building an effective process library
- Identifying priority processes for a mapping initiative
- Scoping your process mapping initiative
- Interview vs workshop vs brainstorming sessions for information gathering
- Identification of the right stakeholders
- Sourcing accurate and appropriate process information
- Process interview preparation
- Do’s and dont’s of process interviews
- Scoping your workshops, interviews, and brainstorming sessions
- Introduction to Business Process Modeling Notation (BPMN)
- BPMN 1.2 vs BPMN 2.0
- BPMN Basic and Advanced symbols and its meaning
- Business process mapping rules
- Business Process Mapping Do’s and Don’ts
- Effective use of BPMN to depict appropriate business scenarios
- Preparing for a process interview/workshop
- Conducting an effective process, interview and workshop
- Gathering process approvals and confirmations
- Effectively gathering surrounding process information such as business rules, KPIs, risks, task attributes, etc
- Customer Journey Mapping
- Identify BPMN symbols and their meaning
- Identify your top three business processes for review.
- Identify the core objectives of your Process Mapping initiative.
- Identify Project Risks
- Identify your process stakeholders.
- Create a high-level process architecture for your organisation.
- Build a business process library for a value chain or an organisation unit
- Identify priority processes for improvement.
- Identify process interview/workshop participants.
- Establish your process interview scope
- Identify inaccuracies
- Build a process description to a process map
- Conduct a Process Interview
- Build a business process map
- Record process and task attributes
- Build your end-to-end process journey map.
What our Participants say
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Kees HQueensland Treasury
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
Vanessa SBusiness Analyst, MMSG
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Ivelina TManagement Accountant, Ballina Shire Council
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
Lea TAccountant, Flight Centre
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”
Renee STemporary Special Project Officer, Scenic Rim Council
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Kees HQueensland Treasury
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
Vanessa SBusiness Analyst, MMSG
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Ivelina TManagement Accountant, Ballina Shire Council
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
Lea TAccountant, Flight Centre
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”
Renee STemporary Special Project Officer, Scenic Rim Council
Review Pages
- 4.5
Based on 500 reviews
BPM EDUCATION
BPM Software
Process Mapping
Photos from the Previous Courses:
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