Skip to main content

Trusted By

PROVEN EXPERTISE Supporting Operational Excellence

Practical BPM Training for Real-World Process Challenges

With over 20 years of experience, PRIME BPM delivers specialised Business Process Management training that has helped hundreds of leading organisations strengthen their process management capabilities.

Our curriculum draws on years of global research and hands-on experience across industries. Combining theory with practical videos and exercises, our courses equip professionals with the knowledge to address real-world process challenges and contribute to continuous improvement and operational excellence.

11000 +

Participants

600 +

Courses Delivered

300 +

Organisations Trained

Interested In The Course?

ON-DEMAND & SELF-PACED

Online BPM Training Programs

Build the knowledge and practical capabilities to support continuous improvement and better business performance through effective process management.

BPM Foundations and Process Mapping Course

Through 16 hours of concept-based learning material, including videos and practical exercises, learn how to create accurate, detailed, simple yet logical process maps. Learn symbols, standards and best practices of process mapping with practical exercises.

Explore Process Mapping Course

Process Analysis & Improvement Course

Learn expert techniques for process analysis and improvement with this extensive 13-hour curriculum, including 47 lessons and 32 practical exercises. Gain the skills and competency for conducting effective time, cost and benefit analysis; identifying non-value-add activities; and creating future simulations for process improvement ideas.

Explore Process Improvement Course
Customer Testimonials

What Our Customers Say

PRIME BPM helps make informed decisions

Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.

Sheridan Graham,

Sheridan Graham,

Chief Administrative Officer

Very easy to use and great features

Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.

Liudvika,

Liudvika,

Process Manager, BAA Training

A great software to unlock productivity gains.

The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.

Sacha Kersten,

Sacha Kersten,

Senior Director Customer Fulfilment Asia Pacific, Pfizer

User-friendly tool to map and connect process knowledge

Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.

Christian van Urk

Christian van Urk

Process Excellence Specialist, Open Doors

An easy-to-use software streamlines collaboration

You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.

Scott Power

Scott Power

CEO, BMD Group

Clear visibility into process improvement opportunities

You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.

Ingrid J

Ingrid J

Business System Support, Ballina Shire Council

Easy-to-learn platform, even for BPM beginners

Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.

Cassie B

Cassie B

Senior Revenue Officer, Queensland Treasury

Powerful functionality with exceptional support

We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.

Samantha J

Samantha J

Senior Business Analyst

A user-friendly platform backed by outstanding support

The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.

Dena,

Dena,

Supervisor Corporate Efficiency, Peterborough County

An all-in-one solution for process improvement

Everything is under one umbrella from process mapping to creating and analyzing an improvement.

Michael

Michael

Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board

Expert support whenever you need it

PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.

Tamara,

Tamara,

Customer and Services Impact Lead in Australia

FAQ

Frequently Asked Questions

PRIME BPM offers two on-demand training programs covering essential business process management and improvement skills.

BPM Foundations and Process Mapping Course: A 16-hour program combining concepts, videos, and practical exercises to teach process mapping, BPMN 2.0 standards, and consistent process documentation.

Process Analysis & Improvement Course: A 13-hour program with 47 lessons and 32 practical exercises covering process analysis, time and cost assessment, identification of non-value-added activities, and future-state process simulation.

Together, these courses help professionals build the skills to document, analyze, and improve business processes in support of operational excellence.

EXPLORE MORE

PRIME BPM Products and Services

TRANSFORM IN WEEKS

BPM Software

Easily and accurately map, analyse, improve, and implement your business processes with PRIME BPM, a cloud-based, AI-powered Business Process Management platform.

Explore BPM Software
ACCURATE MAPS BY EXPERTS

Process Mapping Services

Get access to high-quality, standardised process maps created by experts at lesser cost with shorter delivery time.

Explore Process Mapping Service

You're almost there.
Contact us to improve
your business returns.