What You'll Learn
Key Highlights From the Session
1
How councils can bridge the gap between strategy development and frontline service delivery
2
Lessons learned from auditing more than 100 strategies and 3,294 documented actions across the organisation
3
Creating a single strategic framework that connects planning, budgets, workforce priorities, and service delivery
BPM Community
About the Council and Municipality Transformation Reference Group
Join this dynamic group to connect, exchange insights, and engage in discussions with peers from fellow councils and municipalities. Whether you’re working on a process mapping and improvement, digital transformation, system implementation, compliance and risk management, or continuous improvement project, this community offers a platform to access best practices, seek out advice, and explore real-life success stories to accelerate your transformation journey.