Process Library

best practice

Best Practice Process Library

Use a readymade APQC best practice process library to kick start your initiative or use it as a gap anaysis.

Develop Process Library

Easy drag and drop functionality to create your process library – your hierarchy of business processes.
assign process

Assign Process Properties

Simply assign high level process properties from the drop down menus.
Process Priority

Process Prioritisation

Identify which processes require urgent attention based on the prioritisation score.
Process Value

Process Value Chains

Create value chains to document and analyse end to end business processes.

Process Mapping

Process Map 1

Process Map using BPMN 2.0

Use the globally recognised language and latest version of Business Process Modelling Notation (BPMN) to map your processes.
Roles Repository

Roles Repository

Assign roles from the prepopulated Roles Repository to the lanes in your process map to define which tasks are performed by which role.
Process Library

System Repository

Assign Systems from the prepopulated System Repository to the tasks in your process map to define the systems used as part of a task.
documents repository

Documents Repository

Assign Documents from the prepopulated Document Repository to the tasks in your process map to define the documents used as part of a task.

Link Documents

Link documents to a DMS

Link documents in the process map to the original document in your Document Management System (DMS) or Share point.
Process mapping 1

Process Mapping guidelines

Use the inbuilt process mapping guidelines to create accurate and consistent process maps.
Controlled Process

Controlled Process Editing (Checkout/ Check In)

Ensure only one person at a time edits the process map with the map locking functionality.

Process Version Control

Process Version Control

Every version of the process is recorded, detailing the relevant changes made and identity of the person who made the changes.

Process Task Attributes

Business Rules

Business Rules

Capture business rules and assign these against the process.
key performance

Key Performance Indicators

Capture KPI details, including the KPI rational and the performance range against the process.


Capture role names against tasks indicating which role is Responsible, Accountable and which role is to be Consulted and Informed in relation to task changes.
Process Compliance


Capture compliance details with due dates and person responsible to achieve compliance.
Task type at a time

Task types and time

Capture the type of task (Business Value Add, Customer Value Add, Non Value Add) and time taken to perform the task.
Work Instructions

Work Instructions

Against each task capture step-by-step work instructions including screen shots.

Process Analysis

Value Analysis

Value Analysis

Understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value added activities performed by each process.
Time analysis

Time Analysis

Understand how many hours annually are spent performing business, customer and non-value added activities.
Process Library

Cost Analysis

Understand the annual cost incurred to perform business, customer and non-value added activities.

Process Efficiency

Understand and compare your process efficiency with the industry efficiency benchmark.
Process Comparison

Process Comparison

Compare processes from different business areas to identify standardisation opportunities
Version Comparison

Version Comparison

Compare a new version of the process with the old version to understand the changes made and benefits realised.

Process Improvement/Change Management

Process Simulation

Process Simulation

Simulate processes to understand the impact and benefits of each solution before committing to the change.