To design and deliver people-centric services government agencies need greater integration among people, processes and Systems. Numerous Government agencies are using PRIME BPM to drive this integration.
Competition in telecommunication industry has become fierce, retaining your existing customers is of high priority for long term success.
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Do you consider the processes in your organisation as customer-centric? Check out these top 5 customer value-adding characteristics and make sure you got them in your processes!
