Key Highlights from the Session:
- Explore how Rest Super is tackling operational resilience challenges and enhancing risk management.
- Learn the importance of detailed process documentation, including managing service provider handoffs.
- Discover strategies to refine incident policies, notifiable events, and operational risk controls.
- Gain insights into embedding service provider management within your operational risk framework.
- Understand how to use process documentation both operationally and strategically for risk management.
The session also featured engaging discussions on setting tolerance limits, defining critical operations, and assessing operational risk profiles across business units.