The Operational Excellence (OPEX) Reference Group – North America Chapter, powered by PRIME BPM, hosted its September 2025 Live Meetup, exploring practical approaches to embedding continuous improvement methodologies across large organizations through a session titled: “Building a Culture of Continuous Improvement—At Scale.”
The virtual session featured Loai Gomaa, who brings 15 years of global experience spanning manufacturing, digital transformation, and supply chain operations across five continents. Gomaa will shared battle-tested strategies for moving beyond isolated improvement initiatives to create an organization where continuous improvement becomes part of the cultural DNA.
Drawing from his experience leading initiatives that delivered over $400M in savings, Gomaa demonstrated how to bridge the gap between technological innovation and human factors in transformation. The session focused on practical approaches that participants can immediately apply in their own organizations.
“The difference between organizations that achieve lasting results and those that don’t often comes down to how well they integrate continuous improvement into their everyday operations,” notes Gomaa.
Key Discussion Highlights
- Transitioning from project-based improvements to a sustainable improvement culture
- Aligning continuous improvement efforts with strategic business objectives
- Building effective governance structures that support rather than stifle innovation
- Developing metrics that drive the right behaviors across the organization
- Creating the right mix of standardization and flexibility for global operations
- Leveraging digital tools to accelerate and scale improvement initiatives
The interactive live session included real-world case studies from Gomaa’s experience implementing large-scale transformation initiatives across global supply chain operations, with particular focus on the human elements that determine success or failure.
About the Operational Excellence Reference Group
Powered by PRIME BPM, the OPEX Reference Group is a cross-industry community that connects transformation professionals to collaborate, shared insights, and accelerate operational success. Designed for professionals involved in process improvement, digital transformation, system implementation, compliance, risk management, and continuous improvement, the group offers a platform to stay ahead of trends, gain practical knowledge, and engage with industry leaders through exclusive meetups and sessions.