AI-Powered
Process Mapping Agent
Reduce your process mapping and review time by 90% with MapAI, the next-gen AI-powered process mapping agent.
Eliminate manual, non-value-adding work:
- No more process interviews or workshops
- No manual diagramming or BPMN/ naming convention checks
- No hours spent finding missing steps or logic gaps
With MapAI, the heavy lifting is done for you.
Convert Excel files, documents, images, or videos into standardised process maps instantly. Further, intelligent QA ensures every map is consistent, and compliant—so you can focus on business transformation, not documentation.
What MapAI does for you
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Text to Map
Upload process details from Word or text files, and MapAI automatically reads, interprets, and converts them into structured, standardised process maps.
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Excel to Map
Instantly upload and convert Excel sheets into complete, validated, ready-to-use process maps—eliminating manual rework and documentation delays.
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Image to Map
Upload any process image, flowchart, or inconsistent process map, and MapAI automatically converts it into a clean, standardised BPMN process map, removing inconsistencies and improving clarity without manual redrawing.
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Audio / Video to Map
Upload a process walkthrough recording in audio or video format. MapAI transcribes the content, detects actions and decisions, and builds a structured, illustrated process map in minutes.
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Interview / Conversation to Map
No need to wait for an analyst or sit through process interviews. Start a guided conversation inside the tool, answer a few questions, or even assign it to a relevant stakeholder. MapAI automatically converts responses into a complete, standardised process map.
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Best-Practice Mapping/Recommendations
With PRIME’s internal best-practice library and online benchmarks, generate process maps customised to your industry. Also, get best practice recommendations to close any gaps.
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Auto-Correction &
Intelligent QAGet automated insights into missing steps, roles, documents, and logic gaps within process maps. MapAI prompts users to fix issues or auto-corrects them to ensure accuracy and completeness.
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Ensures Compliance and Consistency
Auto-checks and corrects naming conventions, flow connectors, overlaps, and logical structure—ensuring all process maps remain standardised, compliant, and ready for analysis, automation, and audit.
Before vs After MapAI
Faster
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| MapAI |
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Benefits By Role
Executives
- Accelerate business transformation and process automation projects with access to standardised process maps.
- Enable faster, smoother organisational change with complete visibility into how work happens across teams.
- Reduce unnecessary cost and time spent on manual mapping and redirect resources to high-value improvement initiatives.
BPM Teams
- Fast-track mapping and cut down review cycles, completing weeks of work in days.
- Accelerate improvement and automation pipelines with clean, standardised, ready-for-analysis process maps.
- Boost ROI on BPM initiatives by focusing on outcomes rather than documentation.
Frontline Users
- Contribute to process mapping effortlessly - without attending long workshops or needing BPM expertise.
- Reduce errors and rework with clear, accurately documented processes.
- Boost efficiency and service consistency by following standardised process maps.
Explore More PRIME BPM AI Agents
FAQs
MapAI is an AI agent that rapidly converts workshop inputs and process knowledge from any input into structured, high-quality process maps. Instead of analysts manually building maps over hours or days, MapAI generates them in minutes—allowing teams to focus on validation, improvement, and decision-making rather than documentation.
MapAI can reduce process mapping time by 70–90%, depending on complexity. What once required hours or days can now be produced in minutes.
Yes. MapAI works with existing SOPs, notes, recordings, and other materials without any restructuring required.
MapAI supports PDFs, Word files, Excel (including unstructured data), text files, images (JPEG/PNG/handwritten), audio recordings, and video recordings.
MapAI is trained on BPMN 2.0 standards and produces compliant outputs. It also flags non-compliant elements and provides recommended corrections.
MapAI identifies tasks, flows, decisions, systems, and documents with high accuracy—even from low-quality or unstructured input sources.
Yes. Using audio-to-map and video-to-map, MapAI can generate a process map from discussions, interviews, or workshop recordings.
MapAI detects references to systems and documents in source material and places them appropriately within the process context as document and system BPMN artifacts.
Yes. MapAI enhances map quality by aligning them with BPMN 2.0 standards—improving phrasing, decision logic, and placement of system/document objects.
Yes. MapAI supports high-volume efforts, enabling standardisation, rapid documentation, and consistent process mapping across departments.
No. MapAI enhances, not replaces, human expertise. SME input remain critical for capturing accurate process knowledge. MapAI removes the heavy administrative and documentation effort, enabling SMEs and analysts to spend less time on rework and more time on insight and improvement.
Most teams see immediate value from the first mapped process. Time savings are realised instantly during the build phase, with ROI compounding rapidly as more processes are mapped.
Security is built into PRIME BPM by design. All process data used by MapAI is handled within PRIME BPM’s secure platform environment, with enterprise-grade access controls, and role-based permissions to ensure only authorised users can view or modify content.
No. Customer data is not used to train public or shared AI models. Your process information remains your intellectual property and is used only to generate outputs within your PRIME BPM environment.
MapAI supports consistent, standardised process documentation, which is foundational for operational risk management, audits, and regulatory compliance. The combination of AI-assisted speed and governed validation helps reduce documentation gaps and audit findings.