Instant Process Insights,
Just by Asking
Chat, prompt, and ask anything from your process data for instant, role-based insights. No more digging through 1000s of process maps or procedures. Simply ask in plain language and get instant, context-aware answers. Whether it's "Which processes are highly manual?", "What changed last week?", or "How do we onboard a new employee?", PrimeGPT understands your intent and responds with precise, role-specific insights.
By turning process knowledge into a conversational experience, PrimeGPT removes friction, eliminates manual searching, and empowers your workforce to make faster, more informed decisions.
What PrimeGPT does for you
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Quick Insights with AI-Assisted Search
Ask questions in plain language and PrimeGPT instantly searches across your process maps, procedures, frameworks, policies, and rules to deliver accurate, contextual answers in seconds, eliminating the need to search through documentation.
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Role-Aware Responses
Delivers insights tailored to the needs of different roles right from frontline staff, process analysts to executives. PrimeGPT adjusts the level of detail and perspective so every role gets relevant, actionable information.
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Generate Instant Custom Reporting
Generate custom reports on the fly using simple prompts. For example, ask for a report on processes or versions created last week, and PrimeGPT produces it instantly—no manual work required.
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Conversation History
Pick up right where you left off with saved conversations. PrimeGPT retains context across sessions, enabling continuous analysis, follow-up questions, and faster decision-making.
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Easy Sharing
Easily copy or share conversation threads with teammates to align teams, speed up collaboration, and ensure everyone is working from the same insights.
Before vs After PrimeGPT
Insights
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| With PrimeGPT |
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Benefits By Role
Executives
- Ask strategic questions and get insights instantly
- Access KPIs, frequently used processes, bottleneck signals
- Make fast, data-backed decisions on cost, efficiency, training, resources, etc.
BPM Teams
- Quickly extract insights for improvement decisions
- Generate reports without dependency on other teams
- Increase adoption by making process knowledge accessible to everyone
Frontline Users
- Ask “how do I do this task?” and get guidance
- Reduce errors and confusion
- Get the right answer without reading a process map
Explore More PRIME BPM AI Agents
FAQs
PrimeGPT is an AI-powered Process Intelligence Agent that allows users to instantly locate, understand, analyse, and validate process information across PRIME BPM - without manually searching diagrams, documents, or shared drives.
PrimeGPT eliminates major BPM pain points by instantly providing process information, removing manual document reviews, resolving version and ownership confusion, and reducing reliance on individual knowledge holders.
Unlike traditional BPM tools that just store processes, PrimeGPT understands them and provides instant, contextual answers to natural language questions, eliminating the need to navigate maps or documents.
PrimeGPT can answer questions like "Where is the customer onboarding process?", "Who owns it and what is the latest version?", "What systems are used?", "What controls exist?", and "What changed in the last update?", with all responses generated directly from your approved process content.
Based on measured usage, PrimeGPT reduces query time by 80-95%, cutting queries from 20-60 minutes-or even 2-3 hours with traditional tools-down to just 5-7 minutes.
The ROI of using PrimeGPT can be significant and will vary by organisation; for example, some organisations may see savings of $6,000+ per month per 100 queries versus PRIME Improver, $19,500+ per month versus traditional tools, and $70,000-$230,000 annually depending on usage volume.
This ROI is achieved purely through time savings and productivity gains.
PrimeGPT is ideal for process analysts and BPM teams, risk and compliance teams, operational excellence and transformation teams, business users seeking quick answers, and leaders needing fast insights without waiting for reports.
Yes. PrimeGPT leverages your existing PRIME BPM permissions, answers only from authorised content, and keeps all data private within your environment, ensuring governance and compliance.
PrimeGPT delivers context-aware answers with direct references to approved process content, ensuring consistent responses from a single source of truth, with accuracy improving as process quality and governance maturity increase.