Expert Speaker: Dena Kempt, Corporate Process Analyst at Peterborough County
Gain exclusive access to this insightful on-demand session where Peterborough County shares how they’re using process mapping as a strategic tool to bridge gaps between people, policy, and technology.
From untangling payroll bottlenecks to preparing for major ERP upgrades, learn how a dedicated process improvement resource is transforming operations and boosting collaboration across departments.
Key Highlights from the Session:
- Discover how process mapping fosters alignment across teams, systems, and strategies in local government.
- See how Peterborough County resolved inefficiencies in paramedic payroll by mapping interdepartmental dependencies.
- Learn how mapping revealed policy gaps—like outdated document retention practices—and triggered proactive improvements.
- Understand how process mapping drives buy-in, empowering staff, and preparing the organization for future tech transformation.
