What You'll Learn
Key Highlights From the Session
1
How process mapping fosters alignment across teams, systems, and strategies in local government
2
How Peterborough County resolved inefficiencies in paramedic payroll by mapping interdepartmental dependencies
3
How process mapping drives buy-in, empowers staff, and prepares the organisation for future tech transformation
BPM Community
About the Council and Municipality Transformation Reference Group
Join this dynamic group to connect, exchange insights, and engage in discussions with peers from fellow councils and municipalities. Whether you’re working on a process mapping and improvement, digital transformation, system implementation, compliance and risk management, or continuous improvement project, this community offers a platform to access best practices, seek out advice, and explore real-life success stories to accelerate your transformation journey.