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Council & Municipality Transformation Reference Group · On-Demand · 30 Min

Operational Excellence in Local Government Through Data and Analytics

Expert insight into how data and analytics are transforming local government operations — exploring data-driven decision-making, optimising service delivery, and driving operational efficiency improvements.

WM

William MacPherson

Business Improvement Manager, Latrobe City Council

🔒 Gated — On-Demand - 30 Min 30:00
What You'll Learn

Key Highlights From the Session

1
The role of data and analytics in achieving operational excellence
2
Real-world applications of data-driven strategies in local government
3
Building a culture of data-informed decision-making within councils
BPM Community

About the Council and Municipality Transformation Reference Group

Join this dynamic group to connect, exchange insights, and engage in discussions with peers from fellow councils and municipalities. Whether you’re working on a process mapping and improvement, digital transformation, system implementation, compliance and risk management, or continuous improvement project, this community offers a platform to access best practices, seek out advice, and explore real-life success stories to accelerate your transformation journey.