PRIME BPM
End-to-End Business
Process Management Software
Business Process Management Simplified
Whether you are a business user or business process expert, PRIME BPM with the best-of-breed inbuilt methodology and user-friendly interface is designed to meet the unique requirements of both the user groups. Understand who, what, when and how of the process information. Armed with this single source of process truth, achieve your corporate goals and end-to-end Business Improvement.
Intuitive
Create process libraries from scratch or simply get started using the inbuilt best practice process libraries and build a catalogue of your business processes. Identify processes that need urgent attention and create accurate and standardised process maps for these processes using the latest and worldwide-recognised standard for process modelling.
Comprehensive
Record a myriad of process attributes, such as business rules, Key Performance as Indicators, compliance details, RACI matrix, delay and execution time to gain a complete view of your processes for better decision making.
Powerful
Prioritise processes for improvement in a click, define approval workflow and share and review process maps from a central place—gain all these features to power your business process improvement initiative .
Calculate
Calculate process cycle efficiency, process cost and process value instantly to identify improvement opportunities.
Measure
Get to know the percentage of Non-Value Adding, Customer-Value Adding and Business-Value Adding activities in the process to measure your process efficiency and even compare it to the industry threshold.
Evaluate
Analyse who or what will be impacted by the process change, right from people, activities or business documents and understand the benefits. Make an informed decision before committing to the change.
Collaborate
Get everyone in the organisation on the same page. With identified process issues and analytical results at a central place, collaboratively define solutions to ensure effective change management.
Manage
Easily manage and ensure the improvement project is on track with real-time information on the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Optimise
Stay updated if the process is performing at its optimum, or if it is time to improve. Set the minimum requirement to measure your process performance and receive automated alerts in case of under-performance.
Simple
Configure your automation attributes and initiate the process flow automation with just a click of a button.
Phased Approach
Once simple process flow automation is achieved, get statistical data to power the next phase in your automation journey and move to advanced process automation.
Scalable
Start small to achieve tangible business benefits, such as improved productivity and efficiency in the shortest span of time and automate progressively, paying only for what you consume.
Challenges We address
Whatever be your business objectives, easily achieve them with PRIME BPM and take your organisation to new heights.

Business Transformation
With PRIME, reach the maximum value of business process transformation. By connecting together people, processes, technology, business rules, compliance, risk and many other organizational attributes, gain a multidimensional view to make the right transformation decisions and manage the change.

Business Transformation
With PRIME, reach the maximum value of business process transformation. By connecting together people, processes, technology, business rules, compliance, risk and many other organizational attributes, gain a multidimensional view to make the right transformation decisions and manage the change.

Cost Reduction
View the performance of your business processes as a graph with PRIME. Easily analyse the time it takes to perform a process and the value of each task within it. Just in a single click, identify if there are any non-value adding activities. These insights can be used to see cost reduction possibilities.

Cost Reduction
View the performance of your business processes as a graph with PRIME. Easily analyse the time it takes to perform a process and the value of each task within it. Just in a single click, identify if there are any non-value adding activities. These insights can be used to see cost reduction possibilities.

Digital Transformation
Maximise the value of digital transformation with PRIME. Carry out analysis of current processes to find improvement opportunities to focus your digitalisation efforts. Further, simulate the business impact of ‘to-be’ digitalised process to analyse the impact of change before committing.

Digital Transformation
Maximise the value of digital transformation with PRIME. Carry out analysis of current processes to find improvement opportunities to focus your digitalisation efforts. Further, simulate the business impact of ‘to-be’ digitalised process to analyse the impact of change before committing.
Solution we Deliver
Whatever be your business objectives, easily achieve them with PRIME BPM and take your organisation to new heights.

Business Transformation
With PRIME, reach the maximum value of business process transformation. By connecting together people, processes, technology, business rules, compliance, risk and many other organizational attributes, gain a multidimensional view to make the right transformation decisions and manage the change.

Business Transformation
With PRIME, reach the maximum value of business process transformation. By connecting together people, processes, technology, business rules, compliance, risk and many other organizational attributes, gain a multidimensional view to make the right transformation decisions and manage the change.

Cost Reduction
View the performance of your business processes as a graph with PRIME. Easily analyse the time it takes to perform a process and the value of each task within it. Just in a single click, identify if there are any non-value adding activities. These insights can be used to see cost reduction possibilities.

Cost Reduction
View the performance of your business processes as a graph with PRIME. Easily analyse the time it takes to perform a process and the value of each task within it. Just in a single click, identify if there are any non-value adding activities. These insights can be used to see cost reduction possibilities.

Digital Transformation
Maximise the value of digital transformation with PRIME. Carry out analysis of current processes to find improvement opportunities to focus your digitalisation efforts. Further, simulate the business impact of ‘to-be’ digitalised process to analyse the impact of change before committing.

Digital Transformation
Maximise the value of digital transformation with PRIME. Carry out analysis of current processes to find improvement opportunities to focus your digitalisation efforts. Further, simulate the business impact of ‘to-be’ digitalised process to analyse the impact of change before committing.
PRIME BPM Software Editions
With PRIME BPM, Business Process Management software no longer needs to be a capital expense. Being a cloud-based software under a Software-as-a-Service (SaaS) licensing model, PRIME can be expensed under the operational budget with a low monthly fee.
The PRIME BPM Business Process Management software suite is offered in 4 editions: PRIME Modeller; PRIME Analyser; PRIME Improver and PRIME Automate to meet your needs. Browse the functionality table below to choose the right fit for your organisation:
Features
PRIME Modeller
PRIME Analyser
PRIME Improver
PRIME Automate
Process Library
Easy drag and drop functionality to create your process library from scratch.
Process Mapping using BPMN 2.0
Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0)
Process Attributes –KPI, RACI, Business Rule
Easily define process attributes with in-built repositories.
Export Process Maps in PDF/ JPEG/ Excel etc.
Export your process maps for easy sharing even with someone who doesn’t have access to PRIME BPM.
Central Process Repository
Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version Control and Audit Trail
Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process Compliance and Audit
Capture compliance details with due dates and the person responsible for achieving compliance.
Process Approval Workflow
Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedure (SOP)
Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
Process-Issues, RCA and Improvement
Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library Process Prioritisation
Identify which processes require urgent attention based on the prioritisation score.
Value Analysis
In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, Cost and Efficiency Analysis
Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process Version Comparison
Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Process Comparison
Compare processes from different business areas to identify standardisation opportunities.
Simulation/ What IF Analysis and Impact Analysis
Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI Integration
Capture KPI details, including the KPI rational and the performance range against the process.
Process Improvement Tracker
Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration-Comments/ Suggestion box
Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable Reports
Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Access rights and Security Permissions
Users can be assigned to a particular process, selection of processes and/or to functions.
Customisable Modelling Guidelines
Set process modelling rules and ensure process maps are created in a consistent and BPMN compliant fashion.
Ready to Use Best Practice Process Library
Use a readymade APQC best practice process library to kick start your initiative or use it as a gap analysis
Customisable User Defined Process Attributes
Define additional attributes at the process and task level.
Workflow Automation
Automation using API integration
Customised Task List based on Roles
Process Intelligence
Process Library
Easy drag and drop functionality to create your process library from scratch.
Process Mapping using BPMN 2.0
Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0)
Process Attributes –KPI, RACI, Business Rule
Easily define process attributes with in-built repositories.
Export Process Maps in PDF/ JPEG/ Excel etc.
Export your process maps for easy sharing even with someone who doesn’t have access to PRIME BPM.
Central Process Repository
Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version Control and Audit Trail
Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process Compliance and Audit
Capture compliance details with due dates and the person responsible for achieving compliance.
Process Approval Workflow
Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedure (SOP)
Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
Process-Issues, RCA and Improvement
Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library Process Prioritisation
Identify which processes require urgent attention based on the prioritisation score.
Value Analysis
In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, Cost and Efficiency Analysis
Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process Version Comparison
Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Process Comparison
Compare processes from different business areas to identify standardisation opportunities.
Simulation/ What IF Analysis and Impact Analysis
Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI Integration
Capture KPI details, including the KPI rational and the performance range against the process.
Process Improvement Tracker
Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration-Comments/ Suggestion box
Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable Reports
Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Access rights and Security Permissions
Users can be assigned to a particular process, selection of processes and/or to functions.
Customisable Modelling Guidelines
Set process modelling rules and ensure process maps are created in a consistent and BPMN compliant fashion.
Ready to Use Best Practice Process Library
Use a readymade APQC best practice process library to kick start your initiative or use it as a gap analysis
Customisable User Defined Process Attributes
Define additional attributes at the process and task level.
Workflow Automation
Automation using API integration
Customised Task List based on Roles
Process Intelligence
Process Library
Easy drag and drop functionality to create your process library from scratch.
Process Mapping using BPMN 2.0
Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0)
Process Attributes –KPI, RACI, Business Rule
Easily define process attributes with in-built repositories.
Export Process Maps in PDF/ JPEG/ Excel etc.
Export your process maps for easy sharing even with someone who doesn’t have access to PRIME BPM.
Central Process Repository
Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version Control and Audit Trail
Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process Compliance and Audit
Capture compliance details with due dates and the person responsible for achieving compliance.
Process Approval Workflow
Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedure (SOP)
Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
Process-Issues, RCA and Improvement
Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library Process Prioritisation
Identify which processes require urgent attention based on the prioritisation score.
Value Analysis
In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, Cost and Efficiency Analysis
Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process Version Comparison
Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Process Comparison
Compare processes from different business areas to identify standardisation opportunities.
Simulation/ What IF Analysis and Impact Analysis
Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI Integration
Capture KPI details, including the KPI rational and the performance range against the process.
Process Improvement Tracker
Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration-Comments/ Suggestion box
Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable Reports
Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Access rights and Security Permissions
Users can be assigned to a particular process, selection of processes and/or to functions.
Customisable Modelling Guidelines
Set process modelling rules and ensure process maps are created in a consistent and BPMN compliant fashion.
Ready to Use Best Practice Process Library
Use a readymade APQC best practice process library to kick start your initiative or use it as a gap analysis
Customisable User Defined Process Attributes
Define additional attributes at the process and task level.
Workflow Automation
Automation using API integration
Customised Task List based on Roles
Process Intelligence
Process Library
Easy drag and drop functionality to create your process library from scratch.
Process Mapping using BPMN 2.0
Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0)
Process Attributes –KPI, RACI, Business Rule
Easily define process attributes with in-built repositories.
Export Process Maps in PDF/ JPEG/ Excel etc.
Export your process maps for easy sharing even with someone who doesn’t have access to PRIME BPM.
Central Process Repository
Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version Control and Audit Trail
Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process Compliance and Audit
Capture compliance details with due dates and the person responsible for achieving compliance.
Process Approval Workflow
Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedure (SOP)
Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
Process-Issues, RCA and Improvement
Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library Process Prioritisation
Identify which processes require urgent attention based on the prioritisation score.
Value Analysis
In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, Cost and Efficiency Analysis
Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process Version Comparison
Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Process Comparison
Compare processes from different business areas to identify standardisation opportunities.
Simulation/ What IF Analysis and Impact Analysis
Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI Integration
Capture KPI details, including the KPI rational and the performance range against the process.
Process Improvement Tracker
Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration-Comments/ Suggestion box
Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable Reports
Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Access rights and Security Permissions
Users can be assigned to a particular process, selection of processes and/or to functions.
Customisable Modelling Guidelines
Set process modelling rules and ensure process maps are created in a consistent and BPMN compliant fashion.
Ready to Use Best Practice Process Library
Use a readymade APQC best practice process library to kick start your initiative or use it as a gap analysis
Customisable User Defined Process Attributes
Define additional attributes at the process and task level.
Workflow Automation
Automation using API integration
Customised Task List based on Roles
Process Intelligence
Process Library
Easy drag and drop functionality to create your process library from scratch.
Process Mapping using BPMN 2.0
Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0)
Process Attributes –KPI, RACI, Business Rule
Easily define process attributes with in-built repositories.
Export Process Maps in PDF/ JPEG/ Excel etc.
Export your process maps for easy sharing even with someone who doesn’t have access to PRIME BPM.
Central Process Repository
Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version Control and Audit Trail
Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process Compliance and Audit
Capture compliance details with due dates and the person responsible for achieving compliance.
Process Approval Workflow
Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedure (SOP)
Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
Process-Issues, RCA and Improvement
Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library Process Prioritisation
Identify which processes require urgent attention based on the prioritisation score.
Value Analysis
In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, Cost and Efficiency Analysis
Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process Version Comparison
Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Process Comparison
Compare processes from different business areas to identify standardisation opportunities.
Simulation/ What IF Analysis and Impact Analysis
Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI Integration
Capture KPI details, including the KPI rational and the performance range against the process.
Process Improvement Tracker
Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration-Comments/ Suggestion box
Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable Reports
Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Access rights and Security Permissions
Users can be assigned to a particular process, selection of processes and/or to functions.
Customisable Modelling Guidelines
Set process modelling rules and ensure process maps are created in a consistent and BPMN compliant fashion.
Ready to Use Best Practice Process Library
Use a readymade APQC best practice process library to kick start your initiative or use it as a gap analysis
Customisable User Defined Process Attributes
Define additional attributes at the process and task level.
Workflow Automation
Automation using API integration
Customised Task List based on Roles
Process Intelligence
Watch Our Customer Experience Story
Look at how the leading companies across industries
are using and succeeding with PRIME BPM.
What our customers say
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”
PRIME BPM fits our business!
“Easy to use, full functionality. PRIME also has some powerful process analysis tools built in. Processes can easily be extended across the organisation. PRIME has an inbuilt process quality feature”
Very easy to use and great features
“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”
A great software system to process map.
“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”
Very easy to use for mapping the process.
“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don't like to read too much wording in a normal process manual."
An easy to use software.
“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”