Pre-Sales Solution Engineer – Remote I Full-Time India based for North America and Europe market
Company Overview:
PRIME is a privately owned organisation that specialises in Business Process Management (BPM). We are a global organisation with a presence in Ireland, USA and Australia. All our team members work from home.
We have a 20-year history of solving our customers’ business challenges through our proprietary cloud-based BPM software, BPM training, and BPM consulting services. Our customers include Pfizer, Airbus, Coca Cola, CBRE, KBR, Rockwell, MYOB, Flight Centre, Government departments etc.
To be able to engage and retain such prestigious customers, it is easy to understand that we have a high-performance culture. Our team is made up of talented and passionate members who are supported by processes, systems, KPI’s and metrics.
We work in a fast-paced, structured and organised environment and are on a super exciting journey together. We are virtually connected throughout the day and our multicultural team oozes positive vibes!
About the role:
As the Pre-Sales Solutions Engineer you will work closely with the Business Development Manager to drive the sales cycle to a successful close. You will interact with our potential clients – the C-suite of large global organisations, to showcase how our suite of products and services can resolve their complex business problems. Your will contribute to this by:
- Gaining in depth proficiency in the PRIME BPM software to serve as a functional expert
- Understanding the potential client organization by undertaking pre-meeting research
- Creating software demonstration data that reflects the potential client’s interest
- Creating presentations to showcase the functionality of the PRIME BPM software
- Conducting online PRIME BPM software demonstrations for prospective clients
- Analysing functional requirements for BPM tenders, RFQs, RFPs, and other procurement processes, and create comprehensive responses
- Providing functional support and guidance to the sales team during the pre-sales process
- Acting as a liaison between the customer success, sales, and product development teams, conveying market feedback and requirements for product improvement
The ideal candidate:
We are looking for individuals who effortlessly grasp concepts and enjoy delving into the intricacies of technology. If you are a Business Analyst or Sales professional, with a passion for technology, that would be the perfect fit. Ideally with:
- 5+ years of corporate experience in enterprise software customer success roles
- 5+ years of experience writing successful tenders, RFQs, and RFPs, and demonstrating enterprise software
- Strong technical proficiency and a natural curiosity to quickly learn and master complex software
- Excellent listening, writing, and presentation skills
- Engaging personality with a flair for sales
- High attention to detail
- Strong organizational and time management skills
- Industry experience in BPM, Continuous Improvement, or Process Excellence is desirable
Hours & Location:
- Remote role (work from home)
- Working hours: 4:30 pm – 1:30 am IST (weekdays)
How will we reward you?
- A competitive salary
- A robust onboarding and induction program to equip you with the right product, services, and sales process knowledge
- Supportive processes, systems, KPI’s and metrics
- An organisational culture invested in ongoing learning and coaching
- Career opportunities in leadership or other areas, depending on your interests
- Direct mentoring from successful individuals in the company
We invite you to apply!