We are pleased to announce that Lockyer Valley Regional Council, Queensland, Australia, has entered a contract with PRIME BPM Software to facilitate process improvement across the organisation. This initiative aims to improve productivity, streamline processes, and enhance customer service while fostering a culture of collaboration across council departments.
One of their current priorities is a corporate software upgrade. The project will involve migrating key processes as part of Lockyer Valley’s transition from a legacy platform, which is reaching the end of its support, to a new TechnologyOne platform. With the implementation of PRIME BPM Software, Lockyer Valley Regional Council is well-positioned to enhance the efficiency and effectiveness of its operations and streamline information sharing.
PRIME BPM Software was selected for its intuitive process mapping, analytical capabilities, and ability to support continuous improvement efforts. By offering standardisation across departments, the software will help ensure that staff can work more collaboratively, share information seamlessly, and align their efforts towards the council’s strategic goals.
PRIME BPM looks forward to continuing to collaborate with The Lockyer Valley Regional Council Business Improvement Team during this journey and beyond.
A critical element of this project is maintaining a high level of customer service. Lockyer Valley Regional Council is committed to delivering a higher standard of service to its community. By adopting PRIME BPM Software, the council aims to streamline workflows and reduce process inefficiencies. This collaboration will enable the council to better understand current processes and improvement opportunities.
Mark Khabe, Co-Founder of PRIME BPM, commented on the collaboration, saying, “We are thrilled to collaborate with Lockyer Valley Regional Council on their transformational journey. Through the implementation of PRIME BPM Software, the council is poised to achieve significant improvements in operational efficiency, customer service, and organisational collaboration. We are excited to support them as they drive innovation and excellence across their services.”
ABOUT LOCKYER VALLEY REGIONAL COUNCIL
Lockyer Valley Regional Council is a local government authority located between Ipswich and Toowoomba in South East Queensland, Australia. The council is dedicated to providing high-quality services to its residents, supporting community growth, and fostering economic development across the region. Lockyer Valley is known for its rich agricultural landscape and plays a key role in supplying fresh produce to Queensland and beyond
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, offering a wide range of products and services, including PRIME BPM Software, BPM Training, and a Fixed Cost Process Mapping Service. Designed for both business users and process experts, PRIME BPM’s cloud-based software enables organisations to map, analyse, improve, and automate business processes with ease. With over a decade of experience, PRIME BPM has successfully transformed organisations across various industries, including Pfizer, Airbus, Coca-Cola, CBRE, and Vodafone.