Pickles, Australia’s leading marketplace, has partnered with PRIME BPM software to strengthen process knowledge management and support the organisation’s broader AI strategy.
As Pickles continues to expand its use of AI and digital technologies, maintaining clear, consistent and accessible process knowledge is increasingly important. Through the adoption of PRIME BPM, Pickles intends to enhance the way process knowledge is managed and maintained, providing a stronger foundation for operational improvement, continuous improvement and the effective implementation of AI and other emerging technologies.
PRIME BPM will help Pickles strengthen the way process knowledge is maintained and shared across the business, supporting greater consistency and visibility across key workflows. The initial rollout will focus on a selected group of priority processes, with insights from this phase helping to inform future adoption across other areas of the organisation.
Matthew Kipps, Chief Artificial Intelligence Officer at Pickles, said: “As we continue to develop our AI capabilities, it is important that we maintain a clear and well-governed understanding of how our business operates. PRIME BPM provides capabilities that will help us better organise, maintain and leverage process knowledge across the business, supporting operational improvement and the effective implementation of AI and other emerging technologies.”
Mark Khabe, Co-Founder of PRIME BPM, said: “We are pleased to be working with Pickles as they continue to strengthen their approach to process knowledge and operational improvement. A clear understanding of business processes is an important foundation for organisations seeking to improve consistency, efficiency and decision-making, and we look forward to supporting Pickles on that journey.”
ABOUT PICKLES AUCTIONS
Pickles is Australia’s leading marketplace for used motor vehicles, industrial, mining, oil & gas, construction, salvage assets, and general goods, offering thousands of quality items across
hundreds of monthly, online auctions. With more than 60 years’ experience selling on behalf of trusted vendors including government departments, major financial institutions, fleet, lease, and insurance companies, and major corporate businesses, Pickles offers customers value, flexibility, and convenience.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation delivering a comprehensive portfolio of products and services, including PRIME BPM Software, BPM AI Agents, BPM Training, and Fixed-Cost Process Mapping Services.
PRIME BPM’s AI-powered software is built for both business users and process experts, enabling organisations to easily map, analyse, and improve processes with accuracy. It also includes four add-on AI Agents that accelerate the entire BPM lifecycle by up to 90%, eliminating manual effort and driving faster execution. With over 20 years of experience, PRIME BPM has helped transform leading public and private sector organisations, including Pfizer, Airbus, Coca-Cola, CBRE, Vodafone, Flight Centre, and many more.