We are thrilled to announce that Shoalhaven City Council, a prominent local government body in New South Wales, Australia, has chosen PRIME BPM to enhance its Operational & Project Management Excellence Initiatives.
Committed to delivering effective and streamlined services, Shoalhaven City Council recognises the pivotal role of robust Business Process Management. With a strategic vision for organisational excellence, the council has made the decision to transition to PRIME BPM Software. The adoption of PRIME BPM, an end-to-end Business Process Management Software, marks a crucial step in standardising work processes and elevating the overall experience for the community.
Shoalhaven carefully evaluated its options and decided to choose PRIME BPM software as it met the requirement of being an easy-to-use, intuitive platform with drag-and-drop functionalities and an in-built methodology, empowering even business users to actively participate in improvement efforts. PRIME BPM also stood out for its ability to quickly and accurately capture detailed process maps complete with procedure-level information. Additionally, a strong emphasis on training and customer success solidified its selection.
Dane Hamilton, Chief Information Officer of Shoalhaven City Council said “We need a platform to assist in mapping and analysing our ‘as is’ and ‘to be’ processes and after trialling the software we felt PRIME was an intuitive product that best fit our needs. Our decision to adopt PRIME was also based the service we received from the team, they took the time to understand our needs, were flexibility with offerings provided and provided a sound onboarding experience.”
As Shoalhaven kicks off this journey, the vision expands beyond the initial phase. PRIME BPM will become a staple across various business segments, setting the stage for standardised processes and achieving operational excellence.
Mark Khabe, Co-founder of PRIME BPM, expressed, “We are excited to collaborate with Shoalhaven City Council on their business process improvement journey. Together, we look forward to achieving significant improvements and driving sustainable results.”
ABOUT SHOALHAVEN CITY COUNCIL
The City of Shoalhaven is a local government area in the South Coast region of New South Wales, Australia. The area is about 200 kilometres south of Sydney. The Princes Highway passes through the area, and the South Coast railway line traverses the northern section, terminating at Bomaderry. Their 50 towns and villages are home to over 100,000 residents and thriving native wildlife. And hosting 3 million visitors each year. Living in the Shoalhaven means an abundance of lakes, great surf beaches, beach fishing, watersports, excellent bushwalking tracks, sporting fields, and community centres and art galleries. It’s an active lifestyle with a rich local culture of food and fresh produce, wine and arts festivals.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, supporting customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training and Fixed Cost Process Mapping Service. PRIME BPM’s cloud-based Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Queensland Police, New South Wales Health, Queensland Treasury, Department of Agriculture and Fisheries, University of New South Wales, MYOB, Tabcorp, Blue Mountains City Council, and more.