Tool-Independent Business Process Management/Improvement Training Course

FEEDBACK FROM PREVIOUS PARTICIPANTS

As market conditions continue to change, organisations must respond faster than ever, to remain competitive. In addition, more and more pressure exists to do more with less. Transparency into the organisations business processes is key for identifying the most appropriate business process improvement opportunities and to manage the subsequent change.

Regardless of the industry vertical, this course teaches a tool independent methodology – PRIME® (Processes In a Monitored Environment) to identify business processes, build process maps , analyse processes and improve business processes. It provides the course participant with all the skills to provide complete process transparency of the organisation, identify the most suitable business improvement/s and manage the subsequent change.

This course is ideal for those who:

Need to contribute on an operational level to a Business Process Improvement initiative
Are responsible for identification of business processes
Any size organization can use
Are responsible for business process mapping
Are responsible for business process analysis
Are responsible to develop process and procedure documentation
Are responsible for undertaking and managing change in the organisation
Need to adopt a “process orientated” way of thinking
Are seeking to gain a new skillset or change in career direction

FEEDBACK FROM PREVIOUS PARTICIPANTS

This course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practicals.