CLARITY IN ROLES AND RESPONSIBILITIES
DRIVE OWNERSHIP AND ACCOUNTABILITY WITH RACI
With PRIME BPM, empower employees to be more productive and efficient by bringing structure and clarity to employee roles and responsibilities.
BOOST EMPLOYEE EFFICIENCY WITH ROLE CLARITY
Clarity in roles and responsibilities is vital to ensure employees are performing to their maximum potential. Visibility into responsibilities at the task level makes employees aware of expectations from their role and increases their productivity and efficiency. Also, you can ensure that employee efforts are aligned with the overall organisational goals. Effectively bring clarity at work by defining roles and responsibilities of employees with PRIME BPM.
Achieve Clarity in Roles and Responsibilities with PRIME BPM
Outline Standard Operating Procedures
Using PRIME BPM’s inbuilt SOP (Standard Operating Procedure) template, define step-by-step work instructions for every task within a process. Automatically route the relevant information through the predefined approval channel to improve efficiency. Easily ensure process adherence while eliminating any ambiguity, inefficiency or bottlenecks.
Define Task-Wise Responsibility
PRIME BPM has an in-built Responsible, Accountable, Consulted and Informed (RACI) matrix, sometimes referred to as a RACI chart, to document roles and responsibilities or list out RACI against each task of the process. An alternative view of a RACI matrix is that the RACI or task is against a person’s name or job role. Subsequently listing the tasks associated with the person/ job role listed beside. Publish this information for all employees to see, via the PRIME BPM’s Collaboration Portal. This addresses the issue of lack of clarity and ensures that every team member is aware of their Responsibilities and Accountabilities.
This RACI matrix will clearly articulate:
Who is responsible (R) for executing a particular task/process?
Who is accountable (A) to ensure this task will be executed as per the procedural information?
Who should be consulted (C) before making any changes to this process?
Who needs to be informed (I) once changes have been made to the process?