Clarity in Roles and Responsibilities
DRIVE OWNERSHIP AND ACCOUNTABILITY WITH RACI
Boost Employee Efficiency with Role Clarity
Achieve Clarity in Roles and Responsibilities with PRIME BPM

Outline Standard Operating Procedures
Using PRIME BPM’s inbuilt SOP (Standard Operating Procedure) template, define step-by-step work instructions for every task within a process. Automatically route the relevant information through the predefined approval channel to improve efficiency. Easily ensure process adherence while eliminating any ambiguity, inefficiency or bottlenecks.

Outline Standard Operating Procedures
Using PRIME BPM’s inbuilt SOP (Standard Operating Procedure) template, define step-by-step work instructions for every task within a process. Automatically route the relevant information through the predefined approval channel to improve efficiency. Easily ensure process adherence while eliminating any ambiguity, inefficiency or bottlenecks.

Define Task-Wise Responsibility
PRIME BPM has an in-built Responsible, Accountable, Consulted and Informed (RACI) matrix, sometimes referred to as a RACI chart, to document roles and responsibilities or list out RACI against each task of the process. An alternative view of a RACI matrix is that the RACI or task is against a person’s name or job role. Subsequently listing the tasks associated with the person/ job role listed beside. Publish this information for all employees to see, via the PRIME BPM’s Collaboration Portal. This addresses the issue of lack of clarity and ensures that every team member is aware of their Responsibilities and Accountabilities.

Define Task-Wise Responsibility
PRIME BPM has an in-built Responsible, Accountable, Consulted and Informed (RACI) matrix, sometimes referred to as a RACI chart, to document roles and responsibilities or list out RACI against each task of the process. An alternative view of a RACI matrix is that the RACI or task is against a person’s name or job role. Subsequently listing the tasks associated with the person/ job role listed beside. Publish this information for all employees to see, via the PRIME BPM’s Collaboration Portal. This addresses the issue of lack of clarity and ensures that every team member is aware of their Responsibilities and Accountabilities.
FREQUENTLY ASKED QUESTIONS
This RACI matrix will clearly articulate:
- Who is responsible (R) for executing a particular task/process?
- Who is accountable (A) to ensure this task will be executed as per the procedural information?
- Who should be consulted (C) before making any changes to this process?
- Who needs to be informed (I) once changes have been made to the process?