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Health Partners Australia selects PRIME BPM Software to Drive CPS 230 Operational Risk Management Compliance

We are excited to announce that Health Partners, South Australia’s largest open health fund, is set to leverage the powerful capabilities of PRIME BPM Software to achieve APRA’s CPS 230 Compliance and further drive Operational Excellence across its organisation.

PRIME BPM’s powerful process mapping functionalities, drag-and-drop capabilities and in-built BPMN 2.0, will empower Health Partners to create accurate and standardised process maps in a centralised repository, which will allow them to pinpoint control and compliance gaps, followed by the implementation of corrective actions and improvements.

Another standout functionality for Health Partners is PRIME BPM’s risk management integration capabilities. The software can seamlessly link to Health Partners existing risk management system, elevating operational risk management standards. This integration ensures a unified platform for managing and reporting operational risks, allowing Health Partners to tie risk elements directly to processes and tasks. The version control feature within PRIME BPM tracks changes made to processes in response to identified risks, providing a comprehensive audit trail for Health Partners.

“Health Partners strive to provide the best possible service to members, within the private health insurance and health services environment. To meet these requirements effectively, including compliance with CPS 230, it’s critical that staff have the systems and tools in place identify and control risks. PRIME BPM’s software will provide a centralised view of our processes, and an easier way to track and improve our controls.” Helen White, Chief Risk Officer, Health Partners

“As Health Partners embarks on this transformative journey with PRIME BPM, we are excited to support their goals of achieving CPS 230 Compliance and fostering Operational Excellence. Together, we look forward to achieving these milestones and creating a new standard of success.”  - Mark Khabe, Co-founder, PRIME BPM

ABOUT HEALTH PARTNERS
Health Partners is South Australia’s largest open health fund and provides cover to almost 100,000 individuals. Health Partners is proudly a not-for-profit and driven to perform solely for the benefit of its members. Health Partners profits are invested back into the health fund to help provide quality, value-for-money health insurance to its members. Health Partners own and operate South Australia’s largest private Dental practice and their own Optical stores – so its members have the choice to be looked after by their team of clinical experts or choose their own provider. Health Partners members also enjoy generous benefits at their wide network of Participating physiotherapists and more than 50 pharmacies.

ABOUT PRIME BPM 
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, supporting customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training and Fixed Cost Process Mapping Service. PRIME BPM’s cloud-based Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Queensland Police, New South Wales Health, Queensland Treasury, Department of Agriculture and Fisheries, University of New South Wales, MYOB, Tabcorp, Blue Mountains City Council, and more.