US-based accounts payable software and services provider, Mekorma has signed a 3-year contract with PRIME BPM, an end-to-end BPM solutions provider, to streamline its processes and support its journey to be a culture-proof business.
As a part of the engagement, Mekorma will leverage PRIME BPM software and services to bring complete transparency in processes and structures and bring further efficiencies in every aspect of the business, from employee onboarding and customer experience to the entire software development cycle.
Operational for more than 30 years, Mekorma has been providing impactful solutions to simplify and streamline the accounts payable process, ensuring proven and reliable support for its customers. To continue living up to its legacy and enable future growth, Mekorma was looking for a scalable and sophisticated process improvement platform.
PRIME BPM was chosen due to its advanced functionalities and experience in driving successful transformation projects for leading organisations.
As part of the project, PRIME BPM will help capture all work practices and procedures to build a centralised process repository, streamlining knowledge sharing and management within the organisation. The single source of truth will enable Mekorma to clarify employees’ tasks and responsibilities, optimise the employee onboarding process and standardise customer service and experience. Documented operating procedures will also help Mekorma in succession planning.
Ora Goldman, Mekorma’s CEO, comments on their experience with PRIME BPM so far, “We vetted at least 5 different documentation and process mapping systems which included using 3 of them extensively. PRIME BPM outshone all of them in the sophistication of the system, the attentiveness of the team and the level of education available.
And though we are a small company, we are growing. Our culture is the most important thing to us and process clarity will ensure that each encounter with customers or between Mekorma team members has the quality of connection and relationship to which we aspire. We will be more financially sustainable and increase our well-being through the efficiencies we will gain.”
Commenting on the engagement, Mark Khabe, Co-founder, PRIME BPM said, “It’s excellent to work with Mekorma team and we are excited to collaborate with them to support the team on their growth journey and make their business future ready.”
With over three decades of experience, Mekorma helps clients master Accounts Payable management – from invoice to payment. The organisation offers AP software, automation solutions, and consulting services for Microsoft Dynamics GP, Microsoft Dynamics 365 Business Central, and Acumatica customers. Mekorma has 5,000+ customers and is committed to supporting clients with innovative technology and strategies.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, supporting customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training and Fixed Cost Process Mapping Service. PRIME BPM’s cloud-based Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Queensland Police, New South Wales Health, Queensland Treasury, Department of Agriculture and Fisheries, University of New South Wales, MYOB, Tabcorp, Blue Mountains City Council and more.