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OPEX Reference Group On-Demand 30-Min Expert Session

Transformation Success through Cross-Collaboration and Ownership

This exclusive session, hosted by the OPEX Reference Group North America, reveals how successful business transformation depends on breaking down silos and creating shared accountability across organizational levels. Learn proven strategies for building cross-functional partnerships that drive sustainable change, overcome resistance, and deliver measurable business results through collective ownership.

Expert Speaker: Hardeep Kaur, Director of Business Transformation, Agility and Change Leadership at Merck

Watch our on-demand session to discover how Hardeep Kaur has successfully led large-scale transformation initiatives by fostering collaboration across diverse teams and business units. Drawing from her extensive experience at Merck, Hardeep shares practical frameworks for creating ownership mindsets, aligning stakeholders around common goals, and building the cross-functional relationships that make transformation stick.

Key Topics Covered:

  • Building effective cross-functional partnerships that drive transformation success
  • Creating shared ownership and accountability across organizational boundaries
  • Overcoming common collaboration barriers in complex business environments
  • Practical strategies for aligning diverse stakeholders around transformation goals
  • Measuring and sustaining collaborative behaviors that support long-term change
  • Real-world examples of successful cross-collaboration from pharmaceutical industry transformation
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ABOUT Operational Excellence Reference Group

Join this vibrant, cross-industry community to connect, exchange insights, and collaborate with professionals driving transformation across diverse sectors. Whether you're working on process improvement, digital transformation, system implementation, compliance, risk management, or continuous improvement initiatives, this group offers a platform to understand emerging trends, access proven practices, and attend exclusive sessions with industry thought leaders to accelerate your journey to operational excellence.