PRIME BPM is excited to announce its strategic partnership with OBSERVE Consulting™ , a leading Mongolian management consulting and professional services organisation. OBSERVE Consulting™ has joined PRIME BPM as an official referral partner, expanding PRIME BPM’s presence in Mongolia. With OBSERVE Consulting™’s strong market influence, deep industry expertise, and commitment to driving organisational excellence, this partnership is poised to deliver significant value to Mongolian organisations embarking on digital transformation and operational improvement journeys.
Recognised for its practical and results-driven consulting approach, OBSERVE Consulting™ supports both public and private sector organisations across Mongolia in improving service delivery, strengthening operational capability, and enabling sustainable business growth. Combining extensive consulting experience and a proven track record across multiple industries, OBSERVE Consulting™ helps clients achieve measurable performance improvement
PRIME BPM was selected as their preferred BPM partner for its ability to power the full lifecycle of business process improvement with robust process governance. As an AI-powered end-to-end Business Process Management software, PRIME BPM accelerates transformation by simplifying process documentation, enhancing process accuracy, and providing data-driven insights to support continuous improvement. With its in-built methodology combining Lean, Six Sigma, BPMN 2.0–driven standardised modelling, and powerful analytics, PRIME BPM enables organisations to map, analyse, and optimise processes with structure, consistency, and speed.
Otgonbat, CEO at OBSERVE Consulting™, shared, “We are excited to become PRIME’s official partner in Mongolia. By combining OBSERVE Consulting’s industry expertise with PRIME BPM’s powerful, data-driven platform, we can deliver more measurable and sustainable results for our clients. Standardising process modelling, analysis, and optimisation within PRIME BPM’s system enables organisations to reduce costs, increase efficiency, and strengthen a culture of continuous improvement.”
Mark Khabe, Co-founder, PRIME BPM said, “We are delighted to welcome Observe as our referral partner in Mongolia. Their strong market presence and impeccable reputation make them an ideal partner. Together, we look forward to supporting organisations across Mongolia in achieving operational excellence through structured, data-driven process improvement.”
About OBSERVE Consulting
OBSERVE Consulting LLC operates under the Mission “Creating Value, Driving Sustainable Development” and is one of Mongolia’s leading management consulting firms. For over 15 years, we have been recognized for our comprehensive services in ISO standard implementation, business and management consulting, organizational and personal development training, audits and evaluations, monitoring, our branded Projects& programs, and outsourcing services.
Our consulting services follow a proven four-step process: diagnosis → solution development → implementation and training → results measurement, which ensures tangible and measurable outcomes.
With extensive experience working across various industries, a team of skilled consultants and trainers, and methodologies that align international standards with Mongolia’s business environment, we are committed to enhancing our clients’ productivity, sustainable growth, and competitiveness.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, that supports customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training, and Fixed Cost Process Mapping Services. PRIME BPM’s AI-powered Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse and improve business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Coca-Cola, CBRE, Vodafone, Flight Centre, and many others.