Tag: BPM

Low-Code Vs No-Code: Which BPM Software is Right for You?

Over the years, BPM software has undergone a radical shift. The BPM space was traditionally dominated by complex and costly BPM tools, hence were considered relevant only for technical users and large organisations.

Business Process Analysis: Techniques, Benefits and Best Practices

How do we know what’s working in our processes and what needs improvement? How do we know what can be optimized in the process to improve efficiency, productivity and customer response time?

5 ways Business Process Management can power your customer service

Given the emergence of digital technologies, customer expectations are evolving rapidly. It’s imperative for organisations to keep pace with ever-evolving expectations to maintain their market position and ensure profitability. So much so that customer service is the key differentiator that sets successful organisations apart.

Why your BPM success depends on the right process governance model 

Starting on your business improvement journey? How sure are you that your efforts are headed in the right direction? Are your process improvement efforts aligned with the overall organisation’s objectives? Have you defined who owns the initiative and how you will measure the success? Is there a plan in place to sustain the initial momentum?

Why is business process improvement tool a key to your organisation’s success?

In today’s blog, we will talk about the importance of an effective business process improvement tool in your organization’s end-to-end process improvement! We will..

Process Time Analysis and Efficiency

We hope you have enjoyed our blog series based on 10 analytical techniques to improve business processes. So far, we have covered 8 analytical techniques in the following blogs.