The perfect balance of theory and practice
There was an excellent balance of theory and practical.
Trish West,
Water Corporation
Who Should Watch?
- Manage business processes within their organisation
- Undertake process improvement initiative
- Build process architecture and hierarchies
- Set up process stakeholder and ownership structures
- Develop process and procedure documentation
- Undertake and manage change in the organisation
- Adopt a “process oriented” way of thinking
What Will You Achieve?
- Identify business processes
- Model/ Map business processes
- Analyse business processes
- Improve business processes
- Manage business process change
- Lead business process improvement/management initiatives
Highlights of the Course
- Gain recognised process improvement certification
- Short and sharp tips on process improvement
- Create a roadmap to continuous improvement in your organisation
- Identify, maps and/or analyse business processes
- Undertake and manage change in the organisation
- Tap into the experience of BPM industry experts
Trusted By
Customer Testimonials
What Our Participants Say
A course packed with valuable insights
A course packed with valuable insights.
Tanya Brain,
Westfund
Excellent presenter and training materials
The presenter was lucid. The training material was clear and concise.
Farshid Momen,
Dear Watson
A truly worthwhile learning experience
The PRIME BPM course exceeded my expectation. The content is well structured and includes the practical application of concepts with a global perspective. I highly recommend for professions looking to enhance their BPM skill.
Kayshree Naidoo- Financial Services: Business and Analytics,
Investec
Easy to learn with practical examples
I recommend basic BPMN course. Knowledge is well delivered, good examples presented in the digestable way. I really enjoyed the exercises – very insightful. The facilitator gives some useful advice.
Urszula Tokarska- Senior Lead Sourcing Process Excellence.,
KK Wind Solutions
Perfect for anyone starting BPM
Training was short, precise, covering the basic of process mapping. It is very good guide as a refresher or someone who is staring to learning BPM.
Richard S - Principal Consultant Transportation & Mobility,
Cohesive Group
An easy way to learn BPMN basics
Very useful introduction to process mapping using BPMN 2.0 notation.
Adrian Kendall, Financial Transformation Manager,
PWC
Concise, practical, and engaging
Training seminar was absolutely fantastic! Concise and useful information and practical suggestions and tips. Brilliant presentation skills to engage.
Jeanenne Wilkinson,
Consultant
You'll Learn BPM Skills From These Experts
Bernadette Kropman is an expert BPM Coach, Business Manager and the Co-founder of a Business Process Management Consultancy firm and a Business Process Management software. With a Masters degree from the Queensland University of Technology, she has more than 15 years of experience in using Business Process Management as a method to achieve continuous business improvement.
Passionate about Business Process Management, Bernadette has undertaken and led more than 200 business improvement initiatives within a variety of industries, including large corporates such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments.
Chris is a seasoned Business Processes Management specialist who has trained 20+ public and private organisations including Flight Centre Travel Group, Credit Union Australia, University of NSW and Queensland Health, just to name a few.
He has a unique understanding of how Business Process Improvement Methodology can be adopted by various industries and organisations. With this knowledge, Chris is able to foresee and sometimes circumvent certain issues that organisations can face in their journey of process improvement.
Chris Adams
Customer Success Manager, PRIME BPM
