Course Overview
Process Architecture is the foundation of every successful Business Process Management initiative. It provides a structured view of how work flows across the organisation—driving clarity, ownership, and alignment. Without it, you’re flying blind, risking duplication, siloed operations, and improvement efforts that fail to scale.
But for maximum impact, which structure should you follow—Functional, Value Stream, or Hybrid? In this 30-minute on-demand course, discover which structure best fits your organisation and aligns with your BPM goals.
Who Should Watch?
The course is ideal for those who:
- Contribute to process mapping or process documentation
- Lead BPM/ transformation/ continuous improvement projects
- Design business process frameworks or repositories
- Contribute to building process governance or business architecture
- Want to align process models with strategic goals and frontline usability.
What Will You Achieve?
Upon completion of the course, you will learn:
- The advantages and limitations of Functional and Value Stream structures.
- Which structure works best for your target audience and use case
- A step-by-step method to create a hybrid structure
- How to align process architecture with organisational goals
- Strategies to improve process visibility, ownership, and governance.
Key Highlights
Highlights of the course:
- A simple framework to choose the right structure for your process architecture based on your goals
- Learn a 5-step approach to create a scalable and future-proof architecture
- Gain insights from 400+ successful BPM projects delivered for leading organisations such as Pfizer, Coca-Cola, Flight Centre, Airbus, and more.
- Practical tips for process analysts, BPM leads, and transformation professionals
Course Highlights
7000+
Participants so far
400+
Course Delivered
200+
Organisations Trained
Course Ratings by Participants
9/10
Trusted By
What our participants say
"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions."!
Leanne Harmer,
Buzz Music
"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples."
Nancy La Monaca,
Director Business Services
"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied."
Melinda Ball
Project Officer
YOU'LL LEARN BPM SKILLS FROM THESE EXPERTS
René Fourie
Senior Customer Success Manager, PRIME BPM
René is a seasoned BPM specialist with over 15 years of experience helping both public and private sector organisations streamline operations, optimise processes, and build sustainable improvement frameworks. As a certified Lean/Six Sigma professional, she has worked extensively across industries to develop practical process architectures that support transformation goals.
René brings deep expertise in designing functional and value stream-based process models, ensuring alignment with real-world operational needs and strategic business outcomes.
Her training style blends hands-on experience, industry best practices, and engaging facilitation—making complex BPM concepts practical and actionable.