The Operational Excellence (OPEX) Reference Group – North America Chapter, powered by PRIME BPM, hosted its October 2025 Live Virtual Meetup on October 23, 2025, focusing on the transformative role of artificial intelligence in operational excellence.
The session featured Anish Sharan, Head of Digital Transformation at Pritzker Private Capital, who shared his proven crawl-walk-run methodology for AI integration. Drawing from hands-on experience across portfolio companies in manufacturing and services, Anish revealed how organizations can leverage AI for enhanced decision support, automated workflow optimization, and predictive operational management—all while maintaining the discipline and rigor essential to operational excellence.
Key Takeaways
- Assessing current operations to identify the highest-impact opportunities for AI integration
- Overcoming resistance to AI adoption without compromising operational stability
- Real examples of AI driving measurable improvements in safety, compliance, and environmental impact
- Building scalable AI capabilities across different operational areas and business units
The interactive session brought together OPEX professionals who are leading AI and operational excellence integration, sparking insightful discussions on best practices and challenges in this evolving field.
About the Operational Excellence Reference Group
Powered by PRIME BPM, the OPEX Reference Group is a cross-industry community that connects transformation professionals to collaborate, share insights, and accelerate operational success. Through exclusive meetups and knowledge sharing, members gain practical tools and approaches to advance operational excellence.