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With PRIME BPM, streamline processes in a way to align outcomes to organisational goals and achieve operational excellence.


Operational Excellence refers to the controlling of the organisations’ operations to drive business growth. To achieve operational excellence, firstly the organisation needs to define three essential components—process efficiency, value for the customer and business growth. It is imperative to have people in place with the right attitude, mindset, and the right competencies. Further, the operational processes must be well designed and efficient in aid of delivering best-in-class products and services that must add value to the customer. PRIME BPM includes tools and techniques to achieve operational excellence. Easily measure process efficiency, customer value and overall business performance. Using these insights assess if the outcomes align to the organisational goals.

Achieve Operational Excellence with PRIME BPM

Measure Process Efficiency

Using PRIME Analyser, measure your process efficiency and compare your organisational efficiency to industry standards. Find opportunities to reduce waste with automated process cost and process time calculations. Easily find out any issues existing with the processes, undertake root cause analysis and gain the ability to make improvement suggestions.

Undertake Value Analysis

Optimise the value for customers by identifying value-adding tasks within processes at a click of a button. Identify which tasks add value to the customer, which add value to the business and which tasks do not add any value at all. Perform value analysis on your current business process and on the future state process to analyse which future state process would deliver the most process efficiency, customer value creation and overall business growth.

Ensure Highest Return From Future State Processes

With the process simulation functionality, plan your future state process, listing the actions you need to take to achieve operational excellence. Using the What-If and Impact Analysis function, assess which improvement scenario is the most beneficial and which gives the best return on investment.

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