PRIME BPM gives you complete clarity on how work gets done, capturing who does what, when, and how across every process, then pinpointing where to act for the greatest return. Combining a best-of-breed inbuilt methodology with AI, the platform lets business users and process experts work side by side, turning process insight into tangible efficiency gains and lasting operational excellence.
Create accurate business process maps that give teams the visibility they need to identify inefficiencies and improve performance.
Create accurate process maps with predefined BPMN elements, built-in symbols and intuitive drag-and-drop tools, providing a strong foundation for process improvement.
Automatically identify business processes that need attention and prioritize those with the greatest potential for improvement and business impact.
Centrally manage, review and collaborate on processes with audit trails and in-process commenting. Keep process knowledge current and support ongoing improvement.
Make informed improvement decisions, driving measurable gains in efficiency, productivity, time and cost.
Understand where processes break down and identify key opportunities for improvement with actionable, data-driven insights.
Test future-state scenarios risk-free, compare outcomes and select the changes that deliver the greatest business impact.
Monitor performance with KPIs, dashboards and automated alerts to measure results and drive continuous improvement.
Speed up every stage of BPM, from process mapping and documentation to process analysis and insight generation. Reduce manual effort and let your teams focus on operational excellence, not documentation.
Let AI handle repetitive BPM tasks such as generating process maps and creating procedures, faster and more accurately.
Get AI-powered insights that uncover inefficiencies, identify improvement opportunities and support faster, more informed decisions.
Accelerate mapping, documentation and process analysis, turning days of work into minutes. Help teams act on improvement opportunities sooner and drive continuous improvement.
Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.
Chief Administrative Officer
Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.
Process Manager, BAA Training
The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.
Senior Director Customer Fulfilment Asia Pacific, Pfizer
Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.
Process Excellence Specialist, Open Doors
You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.
CEO, BMD Group
You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
Business System Support, Ballina Shire Council
Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.
Senior Revenue Officer, Queensland Treasury
We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.
Senior Business Analyst
The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.
Supervisor Corporate Efficiency, Peterborough County
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.
Customer and Services Impact Lead in Australia
Take a look at how leading organizations across industries are using PRIME BPM to improve operational performance.
Savings from ongoing projects for an insurance firm.
Operational savings for a large municipality.
Increase in documented processes referenced for automation, integration and day-to-day tasks for a pharma major.
Increase in efficiency for customer refund processing.
With PRIME BPM, Business Process Management software no longer needs to be a capital expense. Being a cloud-based software under a Software-as-a-Service (SaaS) licensing model, PRIME can be expensed under the operational budget with a low monthly fee.
The PRIME BPM Business Process Management software suite is offered in 2 editions: PRIME Modeller and PRIME Improver. Browse the functionality table below to choose the right fit for your organisation:
Map, standardise and govern processes with speed and consistency.
End-to-End Process Mapping, Analysis, Optimisation and Implementation
PRIME BPM helps organizations identify inefficiencies, improve processes and track performance. It accelerates process mapping, analysis and improvement by up to 90% so that organizations can quickly move from documentation to operational excellence.
