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United Drug Renews 3-Year Contract with PRIME BPM Software to Strengthen Process Excellence

We are excited to announce that, United Drug, Ireland’s largest pharmaceutical distribution company and a key member of the PHOENIX Group, has reaffirmed its commitment to driving operational efficiency and process excellence by renewing a three-year contract with PRIME BPM Software.

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21 Apr 2026
2min

Processes Vs Procedures: Key Differences Explained with Examples

In the realm of business operations, the terms "process" and "procedure" are often used interchangeably. While they are perceived to be similar, their differences are distinct and substantial.

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20 Apr 2026
2 Minutes

How AI Identifies Process Bottlenecks Faster Than Traditional Methods

Artificial Intelligence has evolved far beyond imagination, and its impact on the business process management industry is also significant. Artificial Intelligence has evolved far beyond imagination, and its impact on the business process management industry is also significant.

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16 Apr 2026
4 Minutes

5 Stages of BPM Methodology

Implementing Business Process Management (BPM) is a strategic endeavour for organisations that offers a multitude of benefits. These benefits range from providing transparency within their operations to elevating productivity to facilitating transformative digital initiatives.

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13 Apr 2026
4 Minutes

Mondiale VGL has selected PRIME BPM Software to support group-wide Process Standardisation

We’re excited to welcome Mondiale VGL, Oceania’s leading freight and logistics provider to the growing PRIME BPM family!

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09 Apr 2026
2min

How to Scale a Business Faster without Losing Control of Your Operations

Business growth is often seen as a clear indicator of success. More customers, higher demand, and expanding teams. However, scaling introduces a different kind of complexity.

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03 Apr 2026
7 minutes

Council & Municipality Transformation Reference Group – North America Chapter Hosts March 2026 Live Meetup

The Operational Excellence (OPEX) Reference Group – North America Chapter, powered by PRIME BPM, held its March 2026 Live Meetup focused on leveraging artificial intelligence (AI) to amplify operational excellence without increasing team sizes.

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02 Apr 2026
2min

AI-Augmented Operational Excellence: Scaling Impact Without Scaling Teams — Highlights from the OPEX Reference Group North America March 2026 Meetup

The Operational Excellence (OPEX) Reference Group – North America Chapter, powered by PRIME BPM, held its March 2026 Live Meetup focused on leveraging artificial intelligence (AI) to amplify operational excellence without increasing team sizes.

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31 Mar 2026
2min

The Best Business Process Analysis Tools in the U.S. (2026): Compare, Choose, and Transform Operations

U.S. businesses are dealing with increasing complexity. Multiple systems, distributed teams, stricter compliance requirements, and constant pressure to move faster. In that environment, guesswork doesn’t work.

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30 Mar 2026
3 Minutes

Building Operational Resilience Through Process Optimisation in the Times of Global Disruption

Global uncertainty has become a constant factor in business environments. Geopolitical tensions such as the Iran–US conflict are influencing supply chains, pricing volatility, regulatory expectations, and operational stability across industries.

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26 Mar 2026
3 Minutes
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