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AI-POWERED PRIME BPM SOFTWARE

End-to-End Business Process
Management up to 90% Faster

PAC
Trusted by Pfizer, Airbus, Coca-Cola & more

AI-Driven

Best-of-breed inbuilt methodology combined with AI capabilities

Built for Every User

Intuitive BPM platform, suitable for business users and process experts

Time-to-Value

Move from documentation to OPEX in weeks, not years

ALL-IN-ONE PLATFORM

Business Process Management Simplified

Accelerate your business transformation and drive measurable results with PRIME BPM, an intuitive, future-ready BPM platform designed to help you simplify and fast-track process mapping, analysis and improvement. Combining the best-of-breed inbuilt methodology with next-gen AI, PRIME BPM is designed to meet the unique requirements of both user groups: business users and process experts. Powered with advanced functionalities, the software helps you understand who, what, when and how of process information and achieve ROI from your business process improvement.

PRIME MODELLER

Accelerated Process Mapping

Create accurate and standardised maps with speed and consistency

One-Click Prioritisation

With an auto-generated priority score, understand processes that require urgent attention and present the biggest ROI on improvement.

Map in Minutes

Create standardised BPMN 2.0 maps quickly using either AI-assisted mapping or built-in drag- and-drop process mapping.

Continuous Improvement

Centrally manage, approve, and track all processes with audit trails. With in-process commenting and reviewing, ensure continuous improvement.

PRIME ANALYSER & IMPROVER

Data-Backed Improvement

Analyse, simulate, and optimise processes for measurable cost, time, value, and efficiency gains.

Analyse Instantly

Get instant metrics on time, cost, efficiency, waste and value to pinpoint high-ROI improvement opportunities.

Simulate Scenarios  

Simulate what-if scenarios, evaluate impact, and choose the future state that drives the best results.

Performance Monitoring 

Track KPIs, monitor performance, and drive continuous improvement with dashboards and automated alerts.

PRIME BPM AI AGENTS

Intelligent Assistants
for Faster BPM Execution

Automate repetitive tasks and accelerate every stage of the BPM lifecycle.

Intelligent  Automation  

Next-gen AI agents that automate repetitive BPM tasks, letting you focus on high-value execution and results.

Accurate  Assistants  

Built to work alongside your physical OPEX team, these AI agents act as a virtual team, removing manual effort while maintaining consistency, accuracy, and governance.

Accelerative

Speeds up every stage of BPM—mapping, analysis, optimisation, and documentation—turning weeks of effort into minutes.

Compare Features

PRIME BPM Software Editions

With PRIME BPM, Business Process Management software no longer needs to be a capital expense. Being a cloud-based software under a Software-as-a-Service (SaaS) licensing model, PRIME can be expensed under the operational budget with a low monthly fee.

The PRIME BPM Business Process Management software suite is offered in 2 editions: PRIME Modeller and PRIME Improver. Browse the functionality table below to choose the right fit for your organisation:

PRIME Modeller

Map, standardise and govern processes with speed and consistency.

PRIME Improver

End-to-End Process Mapping, Analysis, Optimisation and Implementation

What's Included

Process Library (drag & drop) Easy drag and drop functionality to create your process library from scratch.
BPMN 2.0 compliant process mapping Create consistent and standardised process maps without any expertise using the latest version of Business Process Modelling Notation (BPMN 2.0).
Process attributes (KPI, RACI, business rules) Easily capture process attributes with in-built repositories and ensure detailed process maps.
Export process maps (PDF, JPEG, Excel) Export your process maps for easy sharing even with someone who doesn't have access to PRIME BPM.
Central process repository Make the process information and the supporting procedures centrally available, with access from anywhere and anytime.
Version control & audit trail Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.
Process compliance & audit tracking Capture compliance details with due dates and the person responsible for achieving compliance.
Process approval workflows Automatically route the process map and relevant information through the predefined approval channels.
Standard Operating Procedures (SOPs) Use the inbuilt SOP to give your team easy access to step-by-step work instructions stored centrally against each associated process map.
MapEZ: Convert Excel sheets into process maps Generate BPMN-compliant process maps by simply completing a structured Excel template to save manual diagramming effort and time.
Create process library from Excel templates Quickly build your process library by importing process information from Excel, saving time and effort.

Everything in PRIME Modeller, Plus:

Process issues, RCA & improvement management Capture process-related issues, identify the root cause and record the improvement opportunities against each process.
In-library process prioritisation Identify which processes require urgent attention based on the prioritisation score.
Value analysis (value vs non-value activities) In a click, understand the percentage value provided by each process to the business and customer. Also understand the percentage of non-value-added activities performed by each process.
Time, cost & efficiency analysis Understand how much money and time is wasted performing non-value-adding activities and see how your process efficiency compares to the industry threshold.
Process version comparison Quickly compare a new version of the process with the old version to understand the changes made and the benefits realised.
Cross-process comparison Compare processes from different business areas to identify standardisation opportunities.
Simulation, what-if & impact analysis Simulate processes to understand the impact and benefits of each solution before committing to the change.
KPI integration Capture KPI details, including the KPI rationale and the performance range against the process.
Process improvement tracker Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.
Collaboration (comments & suggestions) Make and view all the comments made against a process, task and attributes as per predefined security permissions. Easily suggest improvements directly against processes.
Customisable reports Easily generate many customisable reports, right from simulation report, process improvement report to impact analysis report.
Customer Testimonials

What Our Customers Say

PRIME BPM fits our business!

“Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions. “

Sheridan Graham,

Sheridan Graham,

Chief Administrative Officer

Very easy to use and great features

“Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implement them for even better experience of the tool.”

Liudvika,

Liudvika,

Process Manager, BAA Training

A great software system to process map.

“The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains. ”

Sacha Kersten,

Sacha Kersten,

Senior Director Customer Fulfilment Asia Pacific, Pfizer 

Very easy to use for mapping the process.

“Mapping tool is pretty clear and straight forward, saved a lot of time for people who don’t like to read too much wording in a normal process manual.”

Belinda J

Belinda J

Business Process Improvement Specialist, Data Action 

An easy to use software.

“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”

Scott Power

Scott Power

CEO, BMD Group

Proven Results

How Leaders Drive Operational
Excellence
with PRIME BPM

Look at how leading companies across industries are
transforming operations with PRIME BPM.

$7.52 mn

Savings from ongoing projects for an insurance firm.

$850k

Operational savings for a large municipality.

100x

Increase in documented process referenced for automation, integration and day-to-day tasks for a pharma major.

90%

Increase in efficiency for customer refund processing.

FAQ

Frequently Asked Questions

Business Process Management (BPM) software helps organisations map, analyse, improve, and monitor their processes to remove any bottlenecks, inefficiencies and repetitive tasks. They help improve efficiency, reduce costs, and ensure compliance. BPM software is must-have for organisations committed to process automation, operational excellence and digital transformation.

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