Accelerate your business transformation and drive measurable results with PRIME BPM, an intuitive, future-ready BPM platform designed to help you simplify and fast-track process mapping, analysis and improvement. Combining the best-of-breed inbuilt methodology with next-gen AI, PRIME BPM is designed to meet the unique requirements of both user groups: business users and process experts. Powered with advanced functionalities, the software helps you understand who, what, when and how of process information and achieve ROI from your business process improvement.
Create accurate and standardised maps with speed and consistency
With an auto-generated priority score, understand processes that require urgent attention and present the biggest ROI on improvement.
Create standardised BPMN 2.0 maps quickly using either AI-assisted mapping or built-in drag-and-drop process mapping.
Centrally manage, approve, and track all processes with audit trails. With in-process commenting and reviewing, ensure continuous improvement.
Analyse, simulate, and optimise processes for measurable cost, time, value, and efficiency gains.
Get instant metrics on time, cost, efficiency, waste and value to pinpoint high-ROI improvement opportunities.
Simulate what-if scenarios, evaluate impact, and choose the future state that drives the best results.
Track KPIs, monitor performance, and drive continuous improvement with dashboards and automated alerts.
Automate repetitive tasks and accelerate every stage of the BPM lifecycle.
Next-gen AI agents that automate repetitive BPM tasks, letting you focus on high-value execution and results.
Built to work alongside your physical OPEX team, these AI agents act as a virtual team, removing manual effort while maintaining consistency, accuracy, and governance.
Speeds up every stage of BPM—mapping, analysis, optimisation, and documentation—turning weeks of effort into minutes.
Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.
Chief Administrative Officer
Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.
Process Manager, BAA Training
The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.
Senior Director Customer Fulfilment Asia Pacific, Pfizer
Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.
Process Excellence Specialist, Open Doors
You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.
CEO, BMD Group
You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
Business System Support, Ballina Shire Council
Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.
Senior Revenue Officer, Queensland Treasury
We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.
Senior Business Analyst
The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.
Supervisor Corporate Efficiency, Peterborough County
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.
Customer and Services Impact Lead in Australia
Look at how leading companies across industries are
transforming operations with PRIME BPM.
Savings from ongoing projects for an insurance firm.
Operational savings for a large municipality.
Increase in documented process referenced for automation, integration and day-to-day tasks for a pharma major.
Increase in efficiency for customer refund processing.
With PRIME BPM, Business Process Management software no longer needs to be a capital expense. Being a cloud-based software under a Software-as-a-Service (SaaS) licensing model, PRIME can be expensed under the operational budget with a low monthly fee.
The PRIME BPM Business Process Management software suite is offered in 2 editions: PRIME Modeller and PRIME Improver. Browse the functionality table below to choose the right fit for your organisation:
Map, standardise and govern processes with speed and consistency.
End-to-End Process Mapping, Analysis, Optimisation and Implementation
Business Process Management (BPM) software helps organisations map, analyse, improve, and monitor their processes to remove any bottlenecks, inefficiencies and repetitive tasks. They help improve efficiency, reduce costs, and ensure compliance. BPM software is must-have for organisations committed to process automation, operational excellence and digital transformation.
