Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.
Chief Administrative Officer
Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.
Process Manager, BAA Training
The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.
Senior Director Customer Fulfilment Asia Pacific, Pfizer
Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.
Process Excellence Specialist, Open Doors
You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.
CEO, BMD Group
You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
Business System Support, Ballina Shire Council
Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.
Senior Revenue Officer, Queensland Treasury
We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.
Senior Business Analyst
The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.
Supervisor Corporate Efficiency, Peterborough County
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.
Customer and Services Impact Lead in Australia
Poonam is a seasoned Customer Success Manager at PRIME with over 16 years of experience in Business Process Mapping and Analysis across diverse industries. She holds a Black Belt in Lean Six Sigma and has delivered comprehensive training in Business Process Mapping, as well as White and Yellow Belt Lean Six Sigma for leading organisations.
At PRIME, Poonam is dedicated to guiding customers through their Business Process Management (BPM) and Continuous Improvement journeys. She has extensive experience working with the BFSI industry, helping organisations enhance their process maturity and operational efficiency through BPM.
With a deep understanding of the unique challenges faced by the BFSI industry, Poonam is passionate about helping them streamline processes and drive success.
Customer Success Manager, PRIME BPM
