The perfect balance of theory and practice
There was an excellent balance of theory and practical.
Trish West,
Water Corporation
Poonam is a seasoned Customer Success Manager at PRIME with over 16 years of experience in Business Process Mapping and Analysis across diverse industries. She holds a Black Belt in Lean Six Sigma and has delivered comprehensive training in Business Process Mapping, as well as White and Yellow Belt Lean Six Sigma for leading organisations.
At PRIME, Poonam is dedicated to guiding customers through their Business Process Management (BPM) and Continuous Improvement journeys. She has extensive experience working with the educational industry, helping organisations enhance their process maturity and operational efficiency through BPM.
With a deep understanding of the unique challenges faced by educational institutes, Poonam is passionate about helping them streamline processes and drive success.
Customer Success Manager, PRIME BPM