The perfect balance of theory and practice
There was an excellent balance of theory and practical.
Trish West,
Water Corporation
Who Should Watch?
- Mapping and improving processes
- Leading digital transformation or reorganisation initiatives
- Managing compliance, accreditation, and risk in healthcare operations
- Overseeing or undertaking system implementation projects (e.g., EMR, ERP systems)
- Implementing process automation in clinical and operational workflows
- Streamlining operations to enhance patient care and experiences
- Driving continuous improvement and quality assurance projects
What Will You Achieve?
- Map and document processes with precision and consistency
- Identify and eliminate inefficiencies and bottlenecks in workflows
- Gain clarity into roles and responsibilities across hospital departments
- Understand decisions, rules, events, and tasks that impact workflows
- Build standardised process maps across different functions
- Gain transparency into healthcare operations for enhanced decision-making
Highlights of the Course
- A step-by-step roadmap to map, analyse, and optimise healthcare processes
- Learn best practices for accurate documentation to support automation and digital transformation initiatives
- Gain insights drawn from working with leading healthcare providers globally
- Receive a recognised process mapping certification
Trusted By
Customer Testimonials
What Our Participants Say
A course packed with valuable insights
A course packed with valuable insights.
Tanya Brain,
Westfund
Excellent presenter and training materials
The presenter was lucid. The training material was clear and concise.
Farshid Momen,
Dear Watson
A truly worthwhile learning experience
The PRIME BPM course exceeded my expectation. The content is well structured and includes the practical application of concepts with a global perspective. I highly recommend for professions looking to enhance their BPM skill.
Kayshree Naidoo- Financial Services: Business and Analytics,
Investec
Easy to learn with practical examples
I recommend basic BPMN course. Knowledge is well delivered, good examples presented in the digestable way. I really enjoyed the exercises – very insightful. The facilitator gives some useful advice.
Urszula Tokarska- Senior Lead Sourcing Process Excellence.,
KK Wind Solutions
Perfect for anyone starting BPM
Training was short, precise, covering the basic of process mapping. It is very good guide as a refresher or someone who is staring to learning BPM.
Richard S - Principal Consultant Transportation & Mobility,
Cohesive Group
An easy way to learn BPMN basics
Very useful introduction to process mapping using BPMN 2.0 notation.
Adrian Kendall, Financial Transformation Manager,
PWC
Concise, practical, and engaging
Training seminar was absolutely fantastic! Concise and useful information and practical suggestions and tips. Brilliant presentation skills to engage.
Jeanenne Wilkinson,
Consultant
Learn from a BPM Expert
Jacques Absil is a seasoned Customer Success Manager at PRIME BPM with over a decade of experience in designing, mapping, and optimising business processes for organisations, particularly in the healthcare industry. His expertise spans Africa, Europe, and North America, where he has successfully driven transformation in healthcare operations and patient service delivery.
A certified Six Sigma Black Belt, Jacques has led numerous high-impact projects, helping organisations streamline operations, reduce inefficiencies, and implement sustainable continuous improvement initiatives. His strategic approach focuses on optimising resource allocation and achieving operational excellence for organisations.
Known for his practical, results-oriented methods, Jacques empowers healthcare teams to transform their processes and build a foundation for long-term success. His deep understanding of industry challenges makes him the ideal partner for organisations aiming to improve operations through intelligent process mapping and workflow optimisation.
Jacques Absil
Customer Success Manager, PRIME BPM
