We are excited to announce that Hemlock Semiconductor (HSC) has signed a multi-year contract with PRIME BPM Software. As a global leader in high-purity polysilicon production for semiconductors and solar cells, HSC has been driving innovation and excellence in the industry since 1961. Headquartered in Hemlock, Michigan, they are trusted worldwide for their cutting-edge contributions to technology and energy.
After a successful trial, HSC selected PRIME BPM Software to lead their business process transformation. With PRIME BPM, they aim to establish a centralised knowledge base, educate employees on business process management, and embrace an iterative approach to process documentation. Their priorities include achieving consistency in process mapping, creating easily digestible documentation, and addressing data quality challenges through robust management practices.
“PRIME BPM is a catalyst for embedding Business Process Excellence into our culture. Its intuitive, AI‑powered platform lowers the barrier to adoption, empowers employees at all levels to engage in process improvement, and accelerates our journey toward a more disciplined, scalable, and transparent way of working.” – Keith Carey, HSC CIO
HSC selected PRIME BPM Software for its standout features that are aligned with their business process transformation needs. The platform’s user-friendly interface ensures seamless adoption across all levels of the organisation, enabling employees to engage with the tool effectively. The Analyse and Improve functions will empower teams to continuously identify inefficiencies and optimise workflows, driving operational excellence. Furthermore, PRIME BPM Software’s use of BPMN 2.0 notation provides a standardised and intuitive approach to process mapping, ensuring clarity, consistency, and alignment across departments.
Through this collaboration, HSC is well-positioned to overcome their challenges, enhance business process maturity, and achieve sustainable operational success and efficiency.
“HSC’s commitment to operational excellence and continuous improvement aligns perfectly with our mission to empower organisations with the tools and capabilities needed to drive sustainable business process transformation. We are excited to support their journey toward greater standardisation, visibility, and performance across the enterprise.” – Mark Khabe, Co-Founder of PRIME BPM
ABOUT HSC
Hemlock Semiconductor Operations (HSC) is a leading provider of hyper-pure polycrystalline silicon (polysilicon) and other silicon-based products used in the manufacturing of semiconductor devices, solar cells and modules. At HSC, everyone is passionate about silicon-based technology and its unique potential to connect and energize the world we share. HSC’s polysilicon enables customers to produce high-tech electronics and solar energy, and their efficient manufacturing process delivers products with an ultra-low-carbon footprint. HSC began operations in 1961.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation delivering a comprehensive portfolio of products and services, including PRIME BPM Software, BPM AI Agents, BPM Training, and Fixed-Cost Process Mapping Services.
PRIME BPM’s AI-powered software is built for both business users and process experts, enabling organisations to easily map, analyse, and improve processes with accuracy. It also includes four add-on AI Agents that accelerate the entire BPM lifecycle by up to 90%, eliminating manual effort and driving faster execution. With over 20 years of experience, PRIME BPM has helped transform leading public and private sector organisations, including Pfizer, Airbus, Coca-Cola, CBRE, Vodafone, Flight Centre, and many more.