Expert Speaker: Chris Adams, Lead Customer Success Manager, PRIME BPM
Watch our on-demand session to discover practical applications of AI across the BPM lifecycle, including accelerating process mapping, improving efficiency, and enabling better decision-making. The session also emphasized the importance of governance and responsible AI adoption to ensure secure and sustainable implementation within council environments.
Key Topics Covered:
- How AI augments (not replaces) human expertise by eliminating repetitive tasks and enabling teams to focus on higher-value work
- Real examples of how AI can accelerate process mapping and documentation by up to 90%
- How to leverage AI across the BPM lifecycle—from process discovery to continuous improvement
- The critical role of governance, data classification, and responsible AI adoption in municipal environments
- How AI-driven insights can help identify inefficiencies, reduce bias, and unlock faster decision-making
