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OPEX Reference Group · On-Demand · 30 Min

Driving Change — From Process Reengineering to Digital Transformation

Practical strategies for shifting from reactive firefighting to proactive resilience, by embedding risk and control thinking directly into process design — essential viewing for anyone working across process improvement, digital transformation, system implementation, compliance, or risk management.

JV

Jose Vivar

SVP, Process Design and Transformation, Bank of America

🔒 Gated — On-Demand - 30 Min 30:00
What You'll Learn

Key Highlights From the Session

1
How to balance high- and low-value activities — especially when controls are necessary but not customer-visible
2
The power of standardisation, waste elimination, and process replication across business units
3
Why good data governance is the foundation for successful automation
BPM Community

ABOUT Operational Excellence Reference Group

Join this vibrant, cross-industry community to connect, exchange insights, and collaborate with professionals driving transformation across diverse sectors. Whether you're working on process improvement, digital transformation, system implementation, compliance, risk management, or continuous improvement initiatives, this group offers a platform to understand emerging trends, access proven practices, and attend exclusive sessions with industry thought leaders to accelerate your journey to operational excellence.