“Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.”
Chief Administrative Officer
“Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.”
Process Manager, BAA Training
“The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.”
Senior Director Customer Fulfilment Asia Pacific, Pfizer
“Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.”
Process Excellence Specialist, Open Doors
“You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.”
CEO, BMD Group
“You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.”
Business System Support, Ballina Shire Council
“Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.”
Senior Revenue Officer, Queensland Treasury
“We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.”
Senior Business Analyst
“The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.”
Supervisor Corporate Efficiency, Peterborough County
“Everything is under one umbrella from process mapping to creating and analyzing an improvement.”
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
“PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.”
Customer and Services Impact Lead in Australia
Bernadette Kropman is an expert BPM Coach, Business Manager and the Co-founder of a Business Process Management Consultancy firm and a Business Process Management software. With a Masters degree from the Queensland University of Technology, she has more than 15 years of experience in using Business Process Management as a method to achieve continuous business improvement.
Passionate about Business Process Management, Bernadette has undertaken and led more than 200 business improvement initiatives within a variety of industries, including large corporates such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments.
Chris is a seasoned Business Processes Management specialist who has trained 20+ public and private organisations including Flight Centre Travel Group, Credit Union Australia, University of NSW and Queensland Health, just to name a few.
He has a unique understanding of how Business Process Improvement Methodology can be adopted by various industries and organisations. With this knowledge, Chris is able to foresee and sometimes circumvent certain issues that organisations can face in their journey of process improvement.
Customer Success Manager,
PRIME BPM
