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Overall Rating

4.8

Out of 5

Read some of our Reviews


Carla Billinghurst Blue Mountains City Council

It was all pretty good!

Really good to have a review of best practice. ...

Steven Devries Glen Cameron Group

It opened my eyes

It opened my eyes to current situations I experience in my line of employment, and how to identify opportunities....

Nicola Cowley Journey Beyond

Clear Explanation

Clear explanation of the phases....

Rowena Lewis Department of Energy & Public Works

I loved revision of current BPMN processes and review of software opportunities to improve current documentation....

Jerry Ponialou QUT

Excellent Time Mangement

The delivery of this material was just right for the time allocated for it...

Liam Pyle Qantas Freight

Good introduction

Good introduction to proper Business Process Mapping/Improvement....

Shivkumar Vaithialingam self

Excellent Course Structure

I liked course structure and key points...

Tonya Wild Community Housing Ltd

Content was really good

It gave me a good high level insight & understanding of a BPM Methodology to follow ...

Natalie Lee Epilepsy Queensland

Easy to comprehend

Explained in a way that is easy to comprehend...

Dean Craven Dean Craven Business Services

Very Good Pace, Content & Presentation Style

Pace, content, style .... all very good....

Keryn Thomas The Smith Family

I liked Prime BPM methodology

Learning about the Prime BPM methodology & focusing in on the different points of the business process...

Catherine Torkington Change Gigger

Great Examples

The information was clear and easy to follow with great examples....

Samantha Corruption and Crime Commission WA

Very Detailed

The level of detail at the start of the course regarding the Design phase. The exercises throughout the course. The presenter, Bernadette was fabulous. The pace of the course was perfect for me....

Naseem Ahmed Concept Implement

Excellent trainer

Comprehensive and to the point. All questions answered. Excellent trainer....

Sean McCandless Australian Bureau of Statistics

This course was great as a BA101

This course was great as a BA101 it emphasized the importance of collaboration and provided a rudimentary framework that was easy to follow....

Melinda Ryan Moreton Bay Regional Council

Great overview and information supplied

Great overview and information supplied. Exercises were great...

Paul Rudge CSTC Pty Ltd

Lots of clear information

Lots of clear information...

Ramin Roshan CHL

Well-structured

Well-structured, time management, interactive, well-articulated, Practicality...

Ian Stokol City of Stonnington

It's great the way it is.

I liked Bernadette's coaching style....

Chris Gray Perseus

Good refresher

Good refresher and reminder of the need for good Practice and Methodology Well presented and very knowledgeable and experienced presenter....

Mathew Fredericks MCF Business Consulting

Simplified Steps

I like that you had a software solutions for an otherwise very manual intensive program...

Johnson Peters Sole

Very Simple to understand.

Simplified steps...

Lisa Pearce Interactive

Importance of having a BPM.

Stepping out the model and the reinforced the importance of having a BPM....

Esther Oh Papuan Oil Search Limited

Well Presented

The exercises were great to help apply the knowledge....

Geri Hutchison Snowy Monaro Regional Council

Use of practical examples

The knowledge and expertise of the host, and her ability to share that knowledge. Use of practical examples were great, thank you. We are very, very new to business process mapping, but I still found this course very useful....

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