AI-powered features that help teams map processes faster than ever and gain operational visibility, paving the way for operational excellence.
Create consistent process maps faster from scratch or with ready templates and best-practice maps to improve process visibility across teams.
Convert Excel spreadsheets into BPMN-compliant process maps in no time with built-in MapEZ and get an accurate, end-to-end view of how work gets done.
Get a 360° view of processes with RACI, roles, KPIs, risks, controls and detailed descriptions, all in one place.
Get data-driven insights to identify and focus on the processes that matter most to the business.
Bring all process maps and information into one place for easy access, helping teams maintain consistent processes across the organization.
See who did what and when with automatically generated audit trails. Strengthen process governance and accountability.
Get proactive alerts for compliance deadlines to support timely action and strengthen process governance.
Improve efficiency and streamline operations by identifying tasks and bottlenecks that are suitable for automation.
Reduce manual effort and speed up process documentation by turning scattered process information into BPMN-compliant process maps instantly.
Turn conversations, documents and videos into ready-to-use procedures in minutes, helping teams capture process knowledge faster.
Ask questions about your process data in plain language and get instant, role-based insights into how work gets done.
Take a look at how leading organizations across industries are using PRIME BPM to improve operational performance.
Savings from ongoing projects for an insurance firm.
Operational savings for a large municipality.
Increase in documented processes referenced for automation, integration and day-to-day tasks for a pharma major.
Increase in efficiency for customer refund processing.
Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.
Chief Administrative Officer
Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.
Process Manager, BAA Training
The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.
Senior Director Customer Fulfilment Asia Pacific, Pfizer
Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.
Process Excellence Specialist, Open Doors
You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.
CEO, BMD Group
You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
Business System Support, Ballina Shire Council
Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.
Senior Revenue Officer, Queensland Treasury
We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.
Senior Business Analyst
The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.
Supervisor Corporate Efficiency, Peterborough County
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.
Customer and Services Impact Lead in Australia
Gain actionable insights from your process data and drive end-to-end business process improvement with PRIME Improver. With the in-built analytical engine, get data on process cycle time, efficiency, cost, and value in a click for fact-based improvement. Carry out what-if analysis for multiple scenarios and simulate them to identify improvement opportunities with the biggest potential.
Built to handle the manual heavy lifting, PRIME BPM AI Agents accelerate outcomes across the BPM lifecycle by up to 90%, enabling teams to focus on high-value improvement and measurable transformation results.
PRIME BPM has a localized data center in the US, helping organizations meet their requirements for data residency, security, and performance.