How to choose the right Business process mapping course?

As organisations grow, the processes across business functions expand at an increasing pace. If these processes are not tracked or documented, organisations start struggling with the issues of lack of clarity in employee roles and activities and siloed efforts and mentalities. Inefficiencies creep into processes and start hurting the company’s bottom line. Industry reports highlight that companies lose up to 20 to 30 percent in revenue each year due to inefficiencies.

Given the impact, demand for process mapping experts has seen a significant rise in the last few years. Since process mapping is the first step of any automation strategy, mapping skills are most sought after by businesses. With business process management market size expected to grow from USD 8.8 billion in 2020 to USD 14.4 billion by 2025, the demand for Process Mapping Experts is on the cusp of a major boom.

If you are interested in a career in this in-demand and interesting role, a professional training program is your first right step. A specialised and formal training will help you create accurate, standardised and easy-to-read process maps. However, with a plethora of courses available how do you pick the right one?

Here we highlight 6 key elements that you need to look for while choosing a business process mapping training program:

1. Focuses on Practical Application:

As a famous saying by Einstein goes, “In theory, theory and practice are the same. In practice, they are not.” Understanding the process mapping symbols, rules and do’s and don’ts is one thing, the real emphasis needs to be on putting these theories and concepts to practice. A course that includes a number of practical exercises gives you the opportunity to test your knowledge and understanding and see if there is an area where you need further improvement/assistance. 

2.Teaches Worldwide Accepted Standards for Process Mapping

Creating easy-to-understand, accurate process maps is a must to ensure that anybody in the team right from the non-specialist workforce to business analysts can understand and implement them. Hence, you must choose a course that teaches a worldwide-recognised standard for process modelling, such as BPMN. With standardised process maps, identifying gaps in the current processes and analysing how business can be improved becomes easier. 

3. Gathering of Task Attributes

Creating a regular flowchart to showcase a business process model is not enough. To see substantial results in process performance improvement, key attributes need to be captured. Look for a course that teaches you how you can accurately capture details, such as KPIs, RACI matrix, compliance details, etc., and use them to conduct analysis and identify improvement opportunities.

4. Identifying priority processes

Given that a business has a plethora of processes, how do you know which ones require urgent attention? Processes that are business-critical and have a direct impact on the business are a great place to start. A training program should have a module on process prioritisation to help you identify which processes need your urgent attention depending on your business goals or objectives, including cost reduction, improved customer service and productivity and efficiency improvement. Using this information, you can target your process mapping and improvement efforts in the right direction.   

5. Process Interview Preparation

The importance of stakeholders’ interviews cannot be stressed enough during the process mapping exercise. Since they are involved in day-to-day activities, they can help you with unique insights into process pain points, delays, etc. Hence, it is important that you choose a process mapping course that helps you with identifying the right stakeholders and conducting effective process interviews. 

6. Created by BPM Experts

Choosing a process mapping course created by BPM experts gives you the advantage of learning from their vast practical experience. Expert-created courses tend to focus more on the practical approach and also take into consideration the biggest pitfalls and mistakes to avoid. Packed with expert tips and learnings, these courses will help you take your process mapping skills a notch up. 

Having trained 5,000+ participants and delivered 400 courses,  PRIME BPM is a reputed provider of BPM training programs. Highly reviewed and rated by BPM professionals, the courses have been developed by BPM experts with over 20 years of experience of training hundreds of leading organisations and techniques gathered from over 200+ successful BPM deployments.

To get a glimpse of concepts covered in PRIME BPM’s Business Process Mapping program, watch a sample session

BPM Software

Easily and accurately Map, Analyse, Improve and Automate your business process with PRIME BPM, a powerful cloud-based Business Process Management software.

BPM Software

Easily and accurately Map, Analyse, Improve and Automate your business process with PRIME BPM, a powerful cloud-based Business Process Management software.

BPM Education

Take your Business Process Improvement/ Process Mapping skills to the next level with our specialised Business Process Management programs.

BPM Education

Take your Business Process Improvement/ Process Mapping skills to the next level with our specialised Business Process Management programs.

Process Mapping

Get access to high-quality, standardised process maps created by experts at lesser cost with shorter delivery time.

Process Mapping

Get access to high-quality, standardised process maps created by experts at lesser cost with shorter delivery time.

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